Butler

**Hạn nộp**: 30/04/2025 Mức lương: 8 - 12 triệu
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
2
Nơi làm việc
Huyện Hoa Lư - Ninh Bình
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch
Ngành nghề
Tiền sảnh
Vị trí
Nhân viên
Cập nhật
04/03/2025 11:26
MÔ TẢ CÔNG VIỆC
Job brief

**Responsibilities**:
Meet and greet guests as they arrive at the hotel and be their first point of contact for questions and queries.
Anticipate guests' needs and provide a seamless service to them to acquire any items they need and provide them with fast, timely service for all of their needs.
Have a thorough understanding of the inventory and the consumables on offer, such as specialty wines, champagnes, and spirits, along with food, snacks, etc, and make recommendations on pairing drinks and food where required.
Monitor stocks of items, and re-stock where applicable.
Liaise with all hotel departments including housekeeping, kitchen, and reception staff to meet the guest's needs.
Provide excellent and professional service of meals and drinks to guests.
Recommend attractions and activities for guests.
Ensure compliance with hotel safety and hygiene guidance at all times.
Ensure guests rooms are presentable, clean, and tidy, and liaise with housekeeping to ensure such.
Attend to guests at check out to ensure a smooth and happy departure from the hotel.
Be well-groomed, professionally dressed, and compassionate at all times.
QUYỀN LỢI ĐƯỢC HƯỞNG
**1. Lương**: có thể thỏa thuận theo năng lực
2. Tham gia BHXH, BHYT, BHTN theo quy định của pháp luật.
3. Làm việc trong môi trường chuyên nghiệp.
YÊU CẦU CÔNG VIỆC
2 years experience as a host, butler, or other related role within the hospitality field
Excellent communication skills, both written and verbal with well-developed interpersonal skills
Able to communicate with varying types of people from different cultures and backgrounds
Good problem-solving skills with the ability to investigate and escalate issues where required
Excellent customer service skills with a keen eye for detail and service focus
Able to confidently maintain and keep stock levels accurate
Confident with the use of computer programs such as Excel, Word, and Outlook
Demonstrated knowledge about the local area, attractions, and activities available
Ability to handle sensitive and personal matters discreetly
YÊU CẦU HỒ SƠ
1. CV profile
2. Curriculum vitae
3. Related qualifications and certificates
4. Reference information