Assistant Manager, Agency Risk
4 days ago
**Responsibilities**
- Monitor performance and key risk indicators of assigned business areas. Pro-actively conduct trend analysis to find abnormal trend, suspicious signs, issues. Work collaboratively with BUs to implement corrective actions to cut the potential for re-occurrence.
- Prepare review reports of sale quality and ensure solution following company guidelines and regulatory requirements.
- Assess control design and effectiveness, analyze business process to find weakness and propose controls to improve process.
- Identify risk areas, conduct risk assessments, and propose practical solution to address the risks identified. Monitor risk management sale procedures, maintain problem logs and report issues to line manager.
- Facilitate discussion of the issues and remedies with sale management level in areas. Work closely with sale managers to update newest status in sale areas.
- Follow up outstanding findings and monitor the corrective actions.
- Provide training and support to QA team members that covers systems, policies, procedures, and core processes.
- Support to conduct any ad-hoc reviews and initiatives, as required.
**Required Qualifications**:
- Bachelor degree in Finance, Business Administration, Data analysis and related fields.
- Experience in Agency Operations, Insurance industry
- 3 - 5 years in risk management, compliance or audit roles.
**Preferred Qualifications**:
- Detail-oriented and proactive
- Ability to work independently
- Professional certifications (FRM, CRMA, etc..)
**When you join our team**:
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.
**About Manulife and John Hancock**
**Manulife is an Equal Opportunity Employer**-
**Working Arrangement**
In Office
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