Key Accounts Supervisor

16 hours ago

Đồng Nai, Vietnam Heineken International B.V. Full time

Key Account Supervisor Sales Operations Supervision (40%) - Supervise sales activities within the assigned area to ensure sales targets, sales indicators, EOE (mainshelf/offshelf ratio, visibility, price communication), and inventory at sales points are met. - Coordinate with Planning and related departments (TMK, CS, etc.) to ensure clear implementation of consumer activities, promotional programs, and handle arising issues. - Monitor the progress of company activities and programs at the supermarket group in the responsible area. - Regularly compile and promptly, accurately, and fully feedback information from the team about competitors, market conditions, and propose timely actions for the team to execute. - Actively seek and identify opportunities with a "Strive to Win" spirit to enhance product competitiveness, develop market share/volume for products/brands. Customer Management (30%) - Execute sales routes and customer visits as per regulations (distribution, delivery, pricing, display, and sales promotion plans). - Evaluate the level and ability to handle issues from customers. - Maintain relationships with customers (management, decision-makers) and build new customer relationships within the chain in the responsible area. - Proactively think, act beyond expectations, and objectively assess situations before making judgments, decisions, and keeping the customer at the center. Team Management & Development (30%) - Manage and supervise the Merchandiser team to complete company-set targets. - Guide and manage the Merchandiser team to fully execute company activities and programs in the responsible area. - Ensure team members comply with company policies (including sales route discipline, iSTAR standards, and safety). - Actively communicate full content and policies to the team. - Motivate and guide the team through field coaching - coaching effectiveness.

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