Customer Service Executive

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Location: Lotte Mall West Lake Hanoi, Lac Long Quan st., Phu Thuong, Tay Ho, Ha Noi - Job Type: Full-Time - Working Time: 08:30 - 17:30, 5 days/week Lotte Mall West Lake Hanoi is currently looking for a dedicated and highly professional Senior Customer Service Executive to provide 5-star service...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Tasks and Responsibilities: - Complete daily customer service activity within respective customer servicing cluster, including standard operating procedure (SOP), shipment reports, system operation, customer requirements. - Understand shipment process flows & systems, take corrective action to fix...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Tasks and Responsibilities: - Complete daily customer service activity within respective customer servicing cluster, including standard operating procedure (SOP), shipment reports, system operation, customer requirements. - Understand shipment process flows & systems, take corrective action to fix...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Tasks and Responsibilities: - Complete daily customer service activity within respective customer servicing cluster, including standard operating procedure (SOP), shipment reports, system operation, customer requirements. - Understand shipment process flows & systems, take corrective action to fix...

**Key Responsibilities** - Handle direct buyer conversations, accurately address customer inquiries and complaints, and provide user-centric solutions to enhance customer satisfaction and trust in the company.. - Promptly address, resolve, and follow up on customer issues. Perform statistical analysis to identify service trends and contribute insights for...

**Mô tả công việc**: (Mức lương: 13 - 15 triệu VNĐ) - Receive inquiries from both domestic and overseas customers. - Coordinate closely with relevant parties: shipping lines, airlines, factories, local service suppliers, etc., to arrange transportation and custom inquiries. - Prepare and manage documents for import/export shipments. - Maintain...

**Essential Functions/Core Responsibilities** **Role will be based in KL Sentral, Malaysia** Salary offer : RM 4,200.00 (basic) - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide...

Overview: We are seeking a highly motivated individual to join our team as a Critsit Manager (Customer Service). In this role, you will work across a range of support offerings, including critical issue management and resolution, customer communication, and resource allocation. You will handle escalated customer/partner issues and complex support scenarios,...

**Mô tả công việc**: (Mức lương: Thỏa thuận) The Customer Service Staff is responsible for being a bridge between existing customers for daily communication, overseas agent, and operation team. Additionally, they account for interacting with customers to provide and process information in response to inquiries, concerns, and requests about...

**Mô tả công việc**: (Mức lương: Thỏa thuận) WHAT WE NEED: - Verify the identities of customers by handling incoming documents according to established procedures. - Handle incoming and outgoing customer calls. - Manage customer inquiries effectively. - Represent the company professionally in all customer interactions, adhering to industry...