Bpo Management

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

**Mô tả công việc**: (Mức lương: Thỏa thuận) The primary responsibility of Team Manager is to monitor and enhance the goal of quality support by providing individual coaching feedback and one-on-ones that focus on improving customer satisfaction and communication skills. Report to: Operations Manager Responsibility: - Acquire and update...

**Mô tả công việc**: (Mức lương: Thỏa thuận)pThe primary responsibility of Team Manager is to monitor and enhance the goal of quality support by providing individual coaching feedback and one-on-ones that focus on improving customer satisfaction and communication skills. Report to: Operations Manager Responsibility: - Acquire and update...

Department Operations - LevelEntry Level - LocationVietnam - Ho Chi Minh City The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Job DescriptionAnalyze labor demand for warehouse operations to propose mid-term and long term labor structureConduct labor market for temporary and permanent labor to understand market trendPropose partnership model with vendors to improve labor fill rate for big campaignConduct BPO agent performance reviews, cost/benefit analysis and other operational...

**Mô tả công việc**: (Mức lương: Thỏa thuận) As a Telesales Manager, you are responsible for managing Call Center operations smoothly and properly; assisting customer service function in daily work. Specifically, you will: - Manage Customer Support and Telesales team (involve Quality Assurance and team members) - Build up new department...

Company: Thientu BPOLocation: 145B Nguyễn Đình Chính, Ho Chi MinhEmployment Type: Full-TimeDepartment: Operations / Customer ExperienceReports To: CEO and Operations Director Role Overview Thientu BPO is seeking an experienced Senior Customer Contact Center Manager to oversee all BPO customer service operations and lead a high-performing in-house...

Company: Thientu BPOLocation: 145B Nguyễn Đình Chính, Ho Chi MinhDepartment: OperationsReports To: Senior Operations ManagerWorking Time: MondaySaturday, 08:0017:00Operational Availability: 24/7, 365 days (rotational teams) About the Role The Operations Manager plays a critical role in overseeing the daily operations of Thientu BPO's call center...

◆◇◆Ho Chi Minh・BPOのプロジェクトにて日本人のOpereation Manager を募集中◆◇◆ We are hiring **#Japanese #OM #Permanent** ◇Operation Manager ◇ **【Normal Working hours】【JAPANESE】【English Speaker】【BPO】** **Job Title**:Operation Manager **Job Role**: **Responsibilities**: - Managing the operations seamlessly,...