Program Consultant Manager

**Join Our Team as a Student Program Consultant Manager at Finest Future**:
Hey there Are you ready to embark on an exciting adventure with Finest Future? We’re on the lookout for a dynamic and dedicated Program Consultant Manager to join our team. If you have a passion for helping others and thrive in a fast-paced environment, this might be the perfect opportunity for you

You’ll be a key part of the leadership group, helping shape our strategy, improve performance, and maintain a high-energy, mission-driven sales culture.

**Key Responsibilities**:
**Sales & Consultation**:

- Actively consult and sell Finest Future’s programs to international students and their families (B2C), and occasionally B2B.
- Manage your **own pipeline and achieve personal monthly targets** consistently.
- Lead with example — be a top-performing consultant and support others to reach their goals.
- Guide students throughout the sales journey: introduction, consultation, follow-up, closing, and handover to other teams.

**Team Leadership & People Development**:

- Recruit, onboard, and mentor new Program Consultants (sellers).
- Provide continuous coaching through regular 1:1s, team meetings, and training sessions.
- Create a **high-performing, motivated, and collaborative team culture**.

Track team performance using CRM tools and provide constructive feedback and development plans.

**Performance Management & Reporting**:

- Ensure both individual and team targets are met or exceeded monthly.
- Use Salesforce and tracking dashboards to monitor key KPIs.
- Handle reporting, pipeline status, and forecast updates to leadership.

**Cross-functional Collaboration**:

- Work closely with **Care, Finance, Marketing, and Product teams** to align messaging, improve handover quality, and enhance student experience.
- Represent the voice of the sales team in internal planning and feedback sessions.
- Share insights to help shape program offerings and improve internal processes.

**Sales Process Optimization**:

- Continuously review and improve sales processes, scripts, and customer journeys.
- Identify conversion bottlenecks and drive solutions with data-backed strategies.
- Ensure full CRM usage and pipeline transparency across the team.

**Global Mindset**:

- Coordinate and share best practices with international sales managers across other markets.

Maintain alignment with Finest Future’s global goals, reporting structures, and strategic direction.

**What We're Looking For**:

- **3+ years of experience in sales/program consultation**, preferably in education, edtech, or a service-based industry.
- ** 1-2 years of experience managing a sales or customer-facing team**.
- Proven track record of **meeting and exceeding personal sales targets**.
- Strong communication and interpersonal skills — fluent in Vietnamese and confident in English.
- Hands-on experience with **CRM systems (Salesforce preferred)** and digital work tools.
- Ability to inspire, coach, and grow individuals into high-performing consultants.
- Energetic, organized, and solution-oriented with a can-do attitude.
- Comfortable working in a hybrid and fast-paced international environment.

**About Us**:
At Finest Future, we focus on education and entrepreneurship, making the future of youth our mission. We enable young talents worldwide to access the Finest Bay education and entrepreneurial dream. As the leading company in Finland attracting future talents, our team members are located globally: Finland (Tampere, Espoo), Myanmar (Yangon), Vietnam (Ho Chi Minh City), Estonia (Tallinn), and Brazil (Porto Alegre). Our customers and partners are in 15 countries and growing rapidly.

What You Can Expect from Us:

- Massive, direct impact of the work on the lives of people.
- Culture of 'doers' and not one of 'approvals.'
- Strong ownership expectation and freedom to fail.
- Ambitious thinking with lots of fun