Student Recruitment Representatives

**Job Description**:
**BRITISH UNIVERSITY VIETNAM (BUV)**

British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London and Staffordshire University. BUV is rated a 5 Star university of excellence by the world recognised QS accreditor.

BUV has three main brand drivers:

- Offering accredited British and international higher education and training in Vietnam;
- Providing 5-star university campuses, learning spaces, and services;
- Including a compulsory personal and social growth program that prepares students for the future of life and work.

Established in 2009, BUV provides teaching for undergraduate and graduate programmes. Employability rates for students are exceptionally high with 100% of graduates from BUV either employed or continuing higher education within 3 months after graduation.

With a wide network of more than 300 enterprise partners in various fields, and 12-week internship programmes, BUV helps students gain professional knowledge and practical skills to meet employers’ requirements as well as be ready to develop their careers immediately after graduation.

Students study at BUV’s world class and state of the art campus in the Ecopark township. With its state-of-the-art teaching and learning facilities and an iconic design, BUV is recognised as one of the best educational environments in Asia.
- Job Title- Student Recruitment Representatives- Post on- Reports To- Director, Marketing, Communications and Student Recruitment- Experience- 2 years’ experience**Job Objectives**:
The Student Recruitment Representatives plays a crucial role within the Marketing, Communications and Student Recruitment department, and is expected to provide high quality and effective performance in recruiting new students to study English, Pathways & Undergraduate programmes for British University Vietnam annually. The Student Recruitment Representatives takes charged for the entire student recruitment process starting from initial admission planning throughout to programme enrolment of prospective students.

**Key Responsibilities**:
**Student Recruitment**
- Actively update information and promote recruitment activities to pre-university English, foundation, and undergraduate programmes at BUV.
- Provide excellent consultation on course information, campus tour, admission process & policies, entry requirement, scholarship & financial aid opportunities for prospective students/parents/organizations in a professional and timely manner.
- Build & execute annual admissions plan. Provide high quality and consistent performance & high conversion rate in sales process to achieve both personal and the team’s student recruitment target.

**Customer service and relationship management**
- Provide excellent level of customer service all the time. Oversee and manage to take care the students/parents’ concerns including documentation and administrative tasks throughout the admission process to guaranty customer satisfaction.
- Build & develop harmony working relationships other departments such as Marketing Communication, Admissions Office, Student Service, etc teams to follow up and support address any problem in the recruitment and enrolment process of prospective students and parents.
- Maintain, generate and effectively further develop recruitment sources from professional & personal networks to increase number of potential leads and enrolments besides leads and database provided by the existing channels of the department.

**Database management**
- Ensure the prospective student database is updated comprehensively, easy to approach, trackable, reportable & analysable in a timely manner.
- Continuously update and follow CRM’s guideline to master all key functions and requirement of the system.

**General**
- Actively take part and take charge in the organisation’s internal, promotion and student recruitment events/seminars which occasionally be organized during weekend and in different provinces in Vietnam and overseas.
- Provide periodic market research to update education industry knowledge and trend, especially in international university market.
- Prepare and submit reports/proposals requested by Line manager and undertake any other assignments/duties when required by management.

**Job Requirements**:
**Job Requirements**
- Vietnamese national.
- Holder of a bachelor’s degree, preferably in Business, Management, Foreign Languages, or relevant field.
- Study background from international universities in Vietnam or oversea universities is an advantage.

**Competencies**
- Excellent selling, consulting & presenting skills, with a strong sales aptitude, customer focus and relationship building.
- Strong researching, analytical & problem-solving skills.
- Good in planning, organizing and especially in executing.
- Excellent written and verbal communication skills in both Vietnamese and English.
- Exper