Freelance Engineer
7 months ago
Onpoint
***
- Floor 4, AB Building, 27B Nguyen Dinh Chieu,, District 1, Ho Chi Minh- At office- Posted 4 hours ago- Skills:
- Python
Ruby
Golang
**Top 3 reasons to join us**:
- Opportunity for regional scale (South East Asia)
- Enrich your skills and develop your potential
- Enjoy motivating working conditions
**Job description**:
- Onpoint is the largest E-commerce enabler in Vietnam, providing end-to-end services, and helping brands to accelerate and become more successful online in Vietnam and SEA region. Onpoint's mission is to make E-commerce easy for brands, and to create sustainable values for businesses, consumers, and partners.
- It's a privilege for us to serve top-tier clients. Our integrated capabilities encompass all aspects of the E-commerce value chain covering store commercial and operations, digital marketing, customer services, warehousing and fulfillment. We help a brand execute their E-com strategies by selling their goods directly to customers online or by providing services to assist with their E-com operations. Our business ranges from the largest online shopping platforms as well as social shopping channels.
- Since day one, we have dedicated ourselves to the needs of our brand partners. We work closely to ensure our direction and thought processes are tightly aligned with their needs.
- Join us, make a difference, and create value for life
- Reporting to the **Technical Manager **you will be responsible for:
- Build a CS (Customer Care) chatbot on ChatGPT's LLM model, using OnPoint's knowledge set (Products, KM programs, prices, instructions for use). Pricing and Promotions knowledge set will change monthly.
- Research and propose appropriate solutions (RAG, finetuning, Prompting optimization...) to minimize costs per conversation after integration.
- Other tasks assigned by Line Manager
**Your skills and experience**:
**In order to succeed in the role, you should ideally have**:
- Experience integrating and implementing LLM-based projects, specifically ChatGPT
- Have knowledge about handling chatbots with large amounts of messages, requiring good performance
- Have good analysis and problem solving ability
**Why you'll love working here**:
- Hone your creativity, invent and innovate, and set your own highest standards within a nurturing, equal opportunity environment. With our tremendous growth, we seek dynamic, entrepreneurial and broad-minded individuals to join us.
**Onpoint**:
E-commerce solution partner, help brands & retailers become more successful in Vietnam & SEA region
- Company type
- IT Product
- Company size
- 301-500 employees
- Country
- Vietnam- Working days
- Monday - Friday
- Overtime policy
- Extra days off for OT
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