Data Analysis

2 weeks ago


Thành phố Hồ Chí Minh, Vietnam Hegka Vietnam Full time

**Responsibilities**:

- Analyze data and thoroughly review computer-generated reports and outputs to identify and fix coding errors.
- Collect data from various sources, including databases, APIs, and third-party sources, ensuring database and system maintenance.
- Develop and maintain processes for creating accurate and timely reports.
- Identify opportunities for process improvement.
- Design scripts and tools to automate the extraction of large volumes of data from websites or other digital sources.
- Detect, examine, and decode trends or patterns in complex datasets.
- Develop dashboards, charts, and visual aids to support decision-making across departments.
- Collaborate with management to align priorities regarding information and business needs.
- Implement KPI rankings and incentives for employees.
- Prepare and submit productivity/quality reports to the management team.
- Perform other tasks as assigned by superiors.

**Requirements**:

- Bachelor’s degree or higher.
- At least 6 months of experience in direct sales or telesales.
- Familiarity with Call Centers, especially performance evaluation metrics for Customer Service, is an advantage.
- Experience in data analysis or a similar role.
- Proficiency in forecasting, task delegation, planning, and reporting.
- Knowledge of Power BI.
- Problem-solving skills, a growth mindset, and a strong sense of responsibility.

**Benefits**:

- Salary: 18 - 20M
- Full participation in social insurance schemes as per legal regulations.
- Benefits for personal events (e.g., weddings, illness) according to company policies.
- Professional working environment.
- Opportunities for team building and participation in cultural, artistic, sports, and teamwork activities.
- Bonuses for holidays and festivals, 13th-month salary, and annual leave benefits.
- Cash bonuses for all holidays throughout the year (e.g., September 2nd, April 30th, June 1st, Mid-Autumn Festival, October 20th, Lunar New Year, March 8th, transportation allowances for trips home, birthdays, etc.).
- Dynamic and comfortable working environment with opportunities for open learning, exchange, and career advancement.

**Location**:38 Huynh Lan Khanh, Ward 2, Tan Binh District, Ho Chi Minh City


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