Optimization & Growth Manager Maison Retail
3 weeks ago
JOB BRIEF:
- As the Optimization & Growth Manager, your objective is to grow the sales and the awareness of Maison’s ecommerce platform in Vietnam, as well as to grow revenues coming from performance and paid channels, while optimizing return on investment metrics to their fullest
DETAILED JOB DESCRIPTION:
- Results measurement
- Results for this position are measured in- Year on year growth by channel
- Customer acquisition
- Gross profits growth and ability to drive sales with few promotion incentives
- Site traffic by channel
- Conversion rate on Maison Online
- New visitor & returning visitor
- Revenue in absolute value by channel
- Churn rate
Optimize customer touchpoints, browsing, and funnel to maximize onsite traffic, conversion, and satisfaction for Maison Online**Responsibilities**:
- Drive onsite improvement plans with IT & service provider to ensure high SEO, performance, and mobility scores at all times to improve both conversion rate and organic rankings
- Drive onsite recommendations, liaise with IT & service provider to implement UI/UX, technical, and content changes that will improve the conversion funnel, and ultimately the conversion rate
- Master onsite and search analytics tools (Google Analytics, heatmaps, funnels, etc.) to monitor customer touchpoints, browsing, and funnel on Maison Online
- Be the product owner and point of contact to implement requirements from marketing, IT, CS, and marketing agencies initiatives to improve traffic, conversion, and satisfaction (namely SEO, site redesign, performance marketing)
Optimize customer touch points and browsing on Ecommerce marketplaces to maximize onsite traffic, conversion, and satisfaction- Balance client objectives with business objectives, advocate client without sacrificing business needs
- Execute quality control processes to Ensure product detail pages, shop in shops are thorough, accurate, and up
- to
- date
- Customer touchpoints refer to, but are not limited to, product pages, shop in shops, customer engagement, and chat
- Develop scalable solutions and advocate for automation where appropriate
- Master all traffic
- generating mechanisms provided by the platforms and define the most appropriate use cases (hero images, shop modules, campaign tool, CEM, feed, search, browse, etc.)
- Use data, analytics, and best practices to measure PDP, SIS performance metrics; then drive the solutions (SIS CTR, product bounce rate, chat guided revenue)
- Measure and optimize key on site merchandising drivers (top search keywords, SEO, SEM)
Accountable for all campaigns on websites & marketplaces- Recognized as being skilled relationship managers with both brand principals and internal brand team
- Delivers timely, professional support and information to key stakeholders as needed
- Propose campaigns on all platforms
- Proactively identify risks to process of any of campaign execution and seeks resolution as needed
- Own creative delivery process: communicate checklist, asset requirement and set proper expectation to design team
- Work cross functionality to ensure proper review and adjustments for project execution
- Represent the voice of brand internally to design team
Accountable for inventory planning- Ensure inventory availability before launching campaigns
- Analyze key products/best sellers/ seasonal products to improve brand procurement and inventory allocation for Maison Online
- Propose inventory replenishment to brand team to fulfill stock to Ecommerce warehouse
Team management & development- Train and mentor other team members: Design team, Content team & Product team
- Attract talent and make the right hiring decision
- Support the development of new hires and peers by sharing best practices
- Establish team culture that aligns with leadership principles
Other tasks assigned by Head of Ecommerce- Support other team members if needed to ensure achievement of KPIs under Ecommerce department
- Participate in new projects to fuel Ecommerce revenue growth
**Yêu cầu công việc**:
- REQUIREMENTS OF THE ROLE:
- 3- 5 years of relevant professional experience with proven working experience in similar role
- Experience in Campaign Marketing/ Promotion/ Online Marketing for e
- commerce
- Knowledgeable of analytical tools for funnel and search measurement (Google Analytics, MixPanel,
- Excellent ability to analyze data and propose commercial objectives
HotJar, ContentSquare, etc.)- Ability to conceptualize ideas and create processes, tools & templates independently
- Ideally Ecommerce experience or at least strong knowledge & understanding
- Strive for impact and high performance. Hunger for success with a commitment to getting things done
- An understanding of e
- Commerce UX, content and development projects, and intuitive knowledge of how users interact and shop in a digital environment
- Fluent in Vietnamese, proficient in English
- Able to lead a team and drive new processes for efficiency
- Ability to manage multiple p
-
Optimization & Growth Manager Maison Retail
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam maison retail management international Full timeJOB BRIEF: As the Optimization & Growth Manager, your objective is to grow the sales and the awareness of Maison's ecommerce platform in Vietnam, as well as to grow revenues coming from performance and paid channels, while optimizing return on investment metrics to their fullestDETAILED JOB DESCRIPTION: Results measurement Results for this position are...
-
Optimization & Growth Manager
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Maison Full timeFull time- HCM- 03/05/2023Job description details the Optimization & Growth Manager, your objective is to grow the sales and the awareness of Maison's ecommerce platform in Vietnam, as well as to grow revenues coming from performance and paid channels, while optimizing return on investment metrics to their fullest.DETAILED JOB DESCRIPTION:1. Results...
-
Project Specialist Maison Retail Management
2 months ago
Ho Chi Minh City, Vietnam maison retail management international Full timeJOB BRIEF: - Plan, monitor, and be responsible for the timely completion of the company&039;s projects in line with set schedules. Ensure that all projects are carried out and completed according to the company&039;s standards and Principal&039;s requirements. - MAIN TASKS: - Support brand managers in all brand - related requests concerning construction,...
-
Ho Chi Minh City, Vietnam maison retail management international Full timeJOB BRIEF: - Plan, monitor, and be responsible for the timely completion of the company&039;s projects in line with set schedules. Ensure that all projects are carried out and completed according to the company&039;s standards and Principal&039;s requirements. - MAIN TASKS: - Support brand managers in all brand - related requests concerning construction,...
-
Project Specialist Maison Retail Management
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam maison retail management international Full timeJOB BRIEF: Plan, monitor, and be responsible for the timely completion of the company&039;s projects in line with set schedules. Ensure that all projects are carried out and completed according to the company&039;s standards and Principal&039;s requirements. MAIN TASKS: Support brand managers in all brand- related requests concerning construction, repairs,...
-
[hcm] Công Ty Maison Retail Management
2 weeks ago
Ho Chi Minh City, Vietnam quách kim ngân Full timeCOMPANY INTRODUCTION Công ty Cổ phần Maison Retail Management International là đại diện chính thức trong lĩnh vực phân phối các thương hiệu thời trang quốc tế nổi tiếng như: Coach, Christian Louboutin, Karen Millen, Coast, Max&Co, Max Mara, Puma, Skechers, Warehouse, Oasis, Topshop, Topman, Dorothy Perkins, Miss...
-
HRbp Manager
2 weeks ago
Ho Chi Minh City, Vietnam Mekong Capital Full time**JOB PURPOSE**: HR Business Partner (HRBP) Manager will work closely with General Manager, Deputy Genenal Manager and Management team to build people capability, plan and manage talent and develop approaches that achieve shared organizational objectives. HRBP Manager will also act as the point of people expertise for Maison Marou Vietnam, and may also be...
-
Ho Chi Minh City, Vietnam maison retail management international Full timeTổng quan: - Xây dựng chiến lược quảng bá thương hiệu và lên các kế hoạch PR & MKT (ngắn, dài hạn) phù hợp với nhãn hàng mình quản lý. - Đảm bảo hiểu và biết cách sử dụng POS sau khóa training của MIS team. - Quản lý và phát triển tiềm năng của tất cả những nhân viên dưới...
-
Ho Chi Minh City, Ho Chi Minh, Vietnam maison retail management international Full timeTổng quan:- Xây dựng chiến lược quảng bá thương hiệu và lên các kế hoạch PR & MKT (ngắn, dài hạn) phù hợp với nhãn hàng mình quản lý.- Đảm bảo hiểu và biết cách sử dụng POS sau khóa training của MIS team.- Quản lý và phát triển tiềm năng của tất cả những nhân viên dưới quyền.-...
-
Hcm - Customer Experience Executive
4 weeks ago
Ho Chi Minh City, Vietnam Công Ty Cổ Phần Maison Retail Management International Full time**Công Ty Cổ Phần Maison Retail Management International**: - Trên 300 người **HCM - Customer Experience Executive**: - Hạn nộp hồ sơ: 31/01/2023- Lượt xem: 4- Đăng ngày: 18/01/2023*** Yêu cầu kinh nghiệm **2 năm** Mức lương **12 - 15 triệu** Cấp bậc **Chuyên viên - nhân viên** Hình thức làm...
-
Ho Chi Minh City, Vietnam Công Ty Cổ Phần Maison Retail Management International Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) I.JOB BRIEF We are looking for a CRM Manager who will be responsible for conducting cross team projects that will impact the most positively the acquisition, retention, and growth of the company’s customers leveraging extensive customer data points and CRM channels. The individual will bring...
-
Finance Controller
3 weeks ago
Ho Chi Minh City, Vietnam maison retail management international Full timeXem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Finance Controller**: - **Mã tin đăng: 3436650**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng chúng tôi...
-
Hcm - Customer Relationship Management Manager
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty Cổ Phần Maison Retail Management International Full timeMô tả công việc:(Mức lương: Thỏa thuận) I.JOB BRIEFWe are looking for a CRM Manager who will be responsible for conducting cross team projects that will impact the most positively the acquisition, retention, and growth of the company's customers leveraging extensive customer data points and CRM channels. The individual will bring together task...
-
Hcm - Learning & Development Executive/ Nhân Viên
2 months ago
Ho Chi Minh City, Vietnam Công Ty Cổ Phần Maison Retail Management International Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Corporate Training and Leadership Training Management - Vendor management - Monitor training cost to ensure budget is not exceeded - Provide assistance and administrative support in the planning, organization and implementation of training - Oversee the logistics and administration of the...
-
Ho Chi Minh City, Vietnam Công Ty Cổ Phần Maison Retail Management International Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Corporate Training and Leadership Training Management - Vendor management - Monitor training cost to ensure budget is not exceeded - Provide assistance and administrative support in the planning, organization and implementation of training - Oversee the logistics and administration of the...
-
IT Director
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Maison Full timeFull time- HCM- 09/04/2023Job description detailSummaryThe IT Director role of Maison is tasked with building and maintaining the core technical systems to drive an ambitious strategic plan of market leadership in customer experience and commercial systems.The IT Director will work alongside the COO in developing and executing a 3-5 year technical strategy...
-
Marketing Operations Manager
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Maison Full timeFulltime- HCM- 06/01/2023Job description detailBrand Principal & ManagementOutcome: develop the long term growth strategy, maintenance and management of our brands within the Vietnam market Manage a portfolio of fashion brands within Maison including the budget, calendar and sales promotions. Be the contact point for our overseas brand principals regarding...
-
Retail Manager
2 weeks ago
Ho Chi Minh City, Vietnam Aloha Consulting Group Full timeOur client is a global luxury brand who is looking for an experienced talent to join their firm: - In charge of a group of brand managers, oversee the financial performance of a group of brands. - Ensure consistency with the overall image and service level of the brands by implementing retail excellence standards in accordance with brand guidelines. -...
-
Ho Chi Minh City, Vietnam Maison Full timeFull time- HCM- 31/05/2024Job description detail **1. **Corporate Training and **Leadership Training **Management** - Vendor management - Monitor training cost to ensure budget is not exceeded - Provide assistance and administrative support in the planning, organization and implementation of training - Oversee the logistics and administration of the...
-
Hcm - Senior Marketing Executive
4 weeks ago
Ho Chi Minh City, Vietnam Công Ty Cổ Phần Maison Retail Management International Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) I. JOB BRIEF: - As Level Senior Marketing, you are fully responsible for the end-to-end marketing function of the business; oversee the development and delivery of a fully integrated marketing strategy and ultimately generate sustainable growth. II. DETAILED JOB DESCRIPTION: 1. RESULTS...
