Expert, HR System Administration

3 weeks ago

Hanoi, Vietnam Techcombank Full time

24 Jul 2023**Expert, HR System Administration (40000443)**:

- Category: Human Resources Management- Job Type:
- Facility: Human Resource**Job Purpose**:
The position holder is responsible for:
1. Acting as the focal point for managing and organizing the implementation of work related to HR software systems/IT tools and HR UD programs in the Bank
2. Acting as the focal point for reporting, managing, storing, controlling, securing, maintaining, and upgrading related issues in the technical management of HR's software systems/IT tools.
3. To be the focal point to build tools to ITize the activities of the Human Resources Management block to improve work efficiency.

**Key Accountabilities (1)**:

1- Behavioral attitude:

- Strictly comply with the Bank's regulations, rules, procedures, instructions, etc.
- Well implement 5 core values of TCB.
- Commitment to service quality (SLAs) assigned.

**Key Accountabilities (2)**:

2- Take the main responsibility for the work;
As the representative of the Human Resources Division in coordination with the Operations and Technology Division to negotiate/make requirements/review HR software solutions offered by contractors/suppliers,
- Develop regulations and mechanisms for decentralization and decentralization of system use in accordance with Techcombank's regulations/policies on personnel and information security,
- Manage and take main responsibility for setting up/decentralizing user rights according to the rules of using the system.
- Managing the software's portfolio to ensure that the lists are set up consistently in accordance with the Bank's intended use.
- Manage và Install, support to install HR software for individuals/units throughout the system;
- Coordinating with Operations and Technology Division, managing source code... of the Software;
- Handle and fix problems (if any) during software operation and deployment.
- Coordinate with suppliers to handle errors arising during system operation and deployment;
- Manage, take main responsibility for data storage, periodically and irregularly report on human resources at the request of the functional director or the director of human resources.
- Technically control the data that is updated into the system, giving warnings to users.

**Key Accountabilities (3)**:
3- Perform other related tasks at the request of the functional director.

**Key Relationships - Direct Manager**:
Manager, HR System Administration

**Key Relationships - Direct Reports**:
**Key Relationships - Internal Stakeholders**:
Units under the Division of Human Resources Management, related units

**Key Relationships - External Stakeholders**:
According to reality and job requirements

**Success Profile - Qualification and Experiences**:

Domain Expertise
- More than 07 years of experience Application software development experience

Understanding the organization:

- Understand the structure of functions and tasks of units throughout the system;
- Understand core values;
- Understand TCB's vision/mission

Understanding HR's products:

- Understand the requirements of service types và service quality of the Human Resources Management Division for the system hệ
- Understand product và service quality requirements from tasks within the scope of responsibility

Understanding the rules/operating procedures in the unit
- Understanding of regulations/operating procedures in coordination with HR Centers và units in the system according to current Processes/regulations.

**Qualifications**:

- Graduated from University
- English: in accordance with Techcombank regulations

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