Program Manager I, Sustaining Operations, Fitbit

3 weeks ago

Hanoi, Vietnam Fitbit Full time

**Minimum qualifications**:

- Bachelor's degree in Industrial Engineering or other engineering discipline or equivalent practical experience
- 3 years of working experience in electronics or computer consumer hardware
- Manufacturing or Operations experience in OEM management and Supply Chain management

**Preferred qualifications**:

- Master's degree in Industrial Engineering, Supply Chain, Operations Research, Operations Engineering or a relevant field
- Experience in the consumer technology market and with OEMs, Original Device Manufacturers (ODMs), and third-party suppliers
- Ability to work in a fast-paced environment and achieve goals
- Strong analytical and OEM management skills, and the ability to solve problems cross-functionally
- Excellent written and verbal communication skills
- Ability to speak Mandarin

**About the job**:
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.

**Responsibilities**:

- Drive factory operational readiness by leveraging partner resources as well as ongoing efficiency and improvement across factories from ramp to End of Life (EOL)
- Work with Original Equipment Manufacturing (OEM) partners to ensure performance goals for End-to-End Yield, Scrap Cost, Quality, Turn Around Time and Throughput are met or exceeded from ramp to EOL
- Anticipate, communicate and mitigate operational risk; work closely with OEMs to manage line bring-ups, qualification, material availability and quality issues. Secure the right level of capacity based on quarterly and weekly forecast and horizons
- Lead communication plans with cross-functional operations and demand planning; adapt plans based on changing requirements
- Coordinate with OEM and Operations teams to prioritize critical shipments or orders and ensure orders ship clearly as scheduled. Ensure OEM reporting is accurate and timely; manage E&O tracking and secure destruction

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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