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Service Delivery Manager

1 month ago

Thành phố Hồ Chí Minh, Vietnam Baker Hughes Full time

**Service Delivery Manager - Completion & Well intervention**

**Do you enjoy being part of a team that ensures the highest safety and quality?**
**Do you enjoy leading a team that provides a high-quality of service to customers?**

Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets. Our team provide technical expertise to meet our client expectation in cased hole completions & wellbore constructions activities. We provide customers with the peace of mind needed to improve their operations reliably and efficiently.

**Partner with the best**
As a Service Delivery Manager - Completion & Well Intervention, you’ll ensure flawless execution, on-time delivery, and contract adherence. You’ll ensure that Baker Hughes maximizes its short
- and long-term revenue and profit opportunities. You’ll coordinate job activities to ensure execution in line with customer expectations and contract terms and conditions. This role is based in HCMC, Vietnam

As a Service Delivery Manager - Completion & Well Intervention, you will be responsible for:

- Protecting the health and safety of our personnel, assets, and the environment.
- Being the business owner that responsible and accountable for CWI business in Vietnam.
- Being the focal point with all internal and external stakeholders including customers in Vietnam relates to CWI business.
- Being responsible to perform coordinator tasks for all CWI jobs in Vietnam. This includes conducting all activities in line with our non-negotiables, applicable processes, and cultural pillars.
- Ensuring the assigned contracts/quotes are fully understood and capitalized upon, coordinating, and monitoring all job activities as outlined in MTJC across organizational boundaries.
- Being responsible for scheduling and dispatching of resources in line with job requirements.
- Being the primary contact for client for job preparation, execution and close out, and as such, will manage the relationship to ensure business success for Baker Hughes.
- Being familiar with the assigned client’s process for MOC / escalation to ensure proper process is applied when there is potential risk of not achieving client’s objectives.
- Ensuring invoices is in line with contract/quote, with no revenue leakage and timely collection of cash.

**Fuel your passion**
To be successful in this role you will:

- Have a bachelor’s degree in relevant discipline or equivalent.
- Have minimum 5 years of prior operations experience in Completion & Well Intervention.
- Have demonstrated relevant experience of managing / supervision in coordinating operations and service delivery.
- Be solution provider and have ability to recognize and resolve problems of complex nature.
- Have understanding in unconventional completion products and services.
- Have good experience in account management.

**Work in a way that works for you.**
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.
- Please discuss your preferred working arrangements with your recruiter during the process

**Working with us**
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

**Working for you**
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs.
- Additional elected or voluntary benefits.

**About Us**:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

**Join Us**:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.