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Chief Operations Officer

7 months ago

Ho Chi Minh City, Vietnam Aloha Consulting Group Full time

Develop and implement operational strategies that align with the hospitals mission, vision, and strategic goals.
- Work closely with the executive team to drive organizational growth and operational excellence.
- Identify areas for process improvement and operational efficiency.
- Streamline workflows, eliminate bottlenecks, and optimize resource allocation to enhance patient care, reduce costs, and improve overall operational performance.
- Ensure adherence to quality standards and patient safety protocols.
- Implement and monitor quality improvement initiatives, risk management procedures, and compliance with regulatory requirements.
- Oversee the allocation and management of resources, including personnel, equipment, and supplies.
- Collaborate with department heads to ensure optimal resource utilization and effective workforce planning.
- Develop performance metrics and key performance indicators (KPIs) to assess operational performance.
- Monitor and analyze data to identify trends, areas of improvement, and areas of excellence. Implement corrective actions as needed.
- Foster a collaborative and positive work environment. Provide leadership and guidance to department heads, promote teamwork and interdisciplinary collaboration, and facilitate effective communication across departments.
- Collaborate with the finance department to develop and manage the hospitals budget. Monitor financial performance, identify cost-saving opportunities, and ensure financial sustainability.
- Stay abreast of emerging trends and advancements in healthcare technology.
- Evaluate and implement relevant technologies to enhance operational efficiency, patient experience, and clinical outcomes.
- Ensure compliance with applicable laws, regulations, and accreditation standards. Stay updated on changes in healthcare regulations and adjust hospital operations accordingly.

A master's degree in healthcare administration, business administration, or a related field is typically required. Extensive experience in healthcare administration, with a track record of progressively responsible roles. Previous experience in a senior management or executive position is essential. In-depth knowledge of hospital operations, including clinical workflows, patient care delivery, regulatory requirements, and quality and safety standards. Strong leadership abilities, with the capacity to inspire and motivate teams, build relationships, and effectively manage change. Experience in managing large teams and multiple departments is desirable. Ability to think strategically and translate organizational goals into actionable plans. Experience in developing and executing operational strategies to achieve measurable outcomes. Proficiency in financial management, including budgeting, financial analysis, and resource allocation. Understanding of healthcare reimbursement models and revenue cycle management is beneficial. Excellent communication and interpersonal skills to interact with diverse stakeholders effectively, including physicians, staff, patients, and external partners. The ability to convey complex information clearly and concisely is important. Strong analytical and problem-solving abilities, with the capacity to analyze data, identify trends, and make data-driven decisions. Proficiency in data analysis tools and systems is desirable. Contact: Hue Ngo