Vip Server

**Hạn nộp**: 30/01/2025 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
2
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Làm theo ca
Loại hình
Resort/ Khu Du lịch
Ngành nghề
Ẩm thực
Vị trí
Nhân viên
Cập nhật
19/12/2024 13:45
MÔ TẢ CÔNG VIỆC
**Guest Service Excellence**: Provide exceptional and personalized service to VIP guests, ensuring their comfort and satisfaction throughout their stay.
**Food and Beverage Service**: Present the menu, take orders, serve food and beverages, and provide recommendations as needed. Ensure food and beverages are presented according to the resort’s high standards.
**Anticipating Needs**: Anticipate the preferences and needs of VIP guests, offering proactive and attentive service to create a memorable experience.
**Customized Experiences**: Understand and remember the preferences of returning VIP guests, creating a personalized service that reflects their individual tastes and desires.
**Private Events and Functions**: Assist with planning and executing private events, parties, and banquets for VIP guests, including menu selection, setup, and coordination with other resort staff.
**Communication**: Work closely with kitchen and bar staff to ensure the smooth and timely delivery of orders. Communicate guest preferences or special requests to the appropriate departments.
**Guest Interaction**: Build relationships with VIP guests, ensuring that their needs are met and that any issues or concerns are handled promptly and professionally.
**Upselling and Promotions**: Promote the resort's food and beverage offerings, including special menus, wine pairings, and premium items, with a focus on enhancing the VIP guest experience.
**Maintaining Cleanliness**: Ensure the VIP areas are clean, organized, and well-maintained, following resort standards.
**Confidentiality**: Maintain the confidentiality of VIP guests' information and preferences.
QUYỀN LỢI ĐƯỢC HƯỞNG
100% salary & service charge in probation
Join in Social Insurance after probation
Accommodation in Staff house with 3 meals/ day
Work in a professional environment
Other benefits will be discussed specifically during the interview.
YÊU CẦU CÔNG VIỆC
**Experience**: Minimum of 2-3 years of experience as a server in a luxury hotel or resort, preferably in a VIP or exclusive setting.
**Skills**: Excellent communication and interpersonal skills. Ability to work in a fast-paced environment while maintaining professionalism.
**Knowledge**: Strong knowledge of food and beverage offerings, including wines, cocktails, and fine dining etiquette.
**Appearance**: Impeccable grooming and professional appearance at all times.
**Customer Service**: Strong focus on delivering high-quality customer service and creating memorable guest experiences.
**Language Skills**: Proficiency in English. Knowledge of additional languages is a plus.
**Flexibility**: Ability to work evenings, weekends, and holidays as required by guest needs and resort schedule.
YÊU CẦU HỒ SƠ