Guest Experience Expert
3 weeks ago
**Additional Information**
**Job Number**25041228
**Job Category**Rooms & Guest Services Operations
**Location**Renaissance Hoi An Resort & Spa, Block 6, Phuoc Hai, Hoi An, Viet Nam, Viet Nam, 51300
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management
***
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Hotel Cleanliness Expert
4 weeks ago
Hội An, Vietnam Marriott International, Inc Full time**Additional Information** **Job Number**24210861 **Job Category**Housekeeping & Laundry **Location**Renaissance Hoi An Resort & Spa, Block 6, Phuoc Hai, Hoi An, Viet Nam, Viet Nam, 51300 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead,...
-
Bartender
2 weeks ago
Hội An, Vietnam Marriott International, Inc Full time**Job Number** 24172813 **Job Category** Food and Beverage & Culinary **Location** Renaissance Hoi An Resort & Spa, Block 6, Phuoc Hai, Hoi An, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management ** - F&B and Event Service Expert** Our jobs aren’t just about putting food on the...
-
F&b Attendant
3 weeks ago
Hội An, Vietnam Anantara Full time**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
E-commerce & Digital Coordinator
2 weeks ago
Hội An, Vietnam Marriott International, Inc Full time**Job Number** 24172816 **Job Category** Sales & Marketing **Location** Renaissance Hoi An Resort & Spa, Block 6, Phuoc Hai, Hoi An, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Promote awareness of brand image internally and externally. Use sales techniques that...
-
Chief Navigator
2 weeks ago
Hội An, Vietnam Marriott International, Inc Full time**Additional Information** **Job Number**24168622 **Job Category**Rooms & Guest Services Operations **Location**Renaissance Hoi An Resort & Spa, Block 6, Phuoc Hai, Hoi An, Viet Nam, Viet Nam, 51300 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Assist staff with expediting problem payments (e.g., problems processing...
-
Chief Navigator
2 weeks ago
Hội An, Vietnam Marriott International, Inc Full time**Job Number** 24168622 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Hoi An Resort & Spa, Block 6, Phuoc Hai, Hoi An, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem payments (e.g., problems processing...
-
Chief Navigator
13 hours ago
Hội An, Vietnam Marriott International, Inc Full time**Additional Information** **Job Number**25020584 **Job Category**Rooms & Guest Services Operations **Location**Renaissance Hoi An Resort & Spa, Block 6, Phuoc Hai, Hoi An, Viet Nam, Viet Nam, 51300 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Assist staff with expediting problem payments (e.g., problems processing...
-
Sales Executive
2 weeks ago
Hội An, Vietnam Marriott International, Inc Full time**Additional Information** **Job Number**24179178 **Job Category**Sales & Marketing **Location**Renaissance Hoi An Resort & Spa, Block 6, Phuoc Hai, Hoi An, Viet Nam, Viet Nam, 51300 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Assist management in training and motivating employees; serve as a role model. Follow all...
-
Sales Executive
13 hours ago
Hội An, Vietnam Marriott International, Inc Full time**Job Number** 24179178 **Job Category** Sales & Marketing **Location** Renaissance Hoi An Resort & Spa, Block 6, Phuoc Hai, Hoi An, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist management in training and motivating employees; serve as a role model. Follow all...
-
Sales & Marketing Executive
13 hours ago
Hội An, Vietnam Marriott International, Inc Full time**Additional Information** **Job Number**24210863 **Job Category**Sales & Marketing **Location**Renaissance Hoi An Resort & Spa, Block 6, Phuoc Hai, Hoi An, Viet Nam, Viet Nam, 51300 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Assist management in training and motivating employees; serve as a role model. Follow all...
-
Reservation Supervisor
2 weeks ago
Hội An, Vietnam Marriott International, Inc Full time**Additional Information** **Job Number**24188997 **Job Category**Reservations **Location**Renaissance Hoi An Resort & Spa, Block 6, Phuoc Hai, Hoi An, Viet Nam, Viet Nam, 51300 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values...
-
Assistant SPA Manager
2 weeks ago
Hội An, Vietnam Marriott International, Inc Full time**Additional Information** **Job Number**24185689 **Job Category**Spa **Location**Renaissance Hoi An Resort & Spa, Block 6, Phuoc Hai, Hoi An, Viet Nam, Viet Nam, 51300 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Assists with supervising and coordinating activities of employees delivering spa services,...
-
General Manager
2 weeks ago
Hội An, Vietnam Vignette Collection Full time**Role Purpose** As General Manager you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area. **Key Accountabilities** People -...
-
Reservation Agent
2 weeks ago
Hội An, Vietnam Marriott International, Inc Full time**Job Number** 24146947 **Job Category** Reservations **Location** Renaissance Hoi An Resort & Spa, Block 6, Phuoc Hai, Hoi An, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....
-
Loss Prevention Officer
3 weeks ago
Hội An, Vietnam Marriott International, Inc Full time**Additional Information** **Job Number**25023281 **Job Category**Loss Prevention & Security **Location**Renaissance Hoi An Resort & Spa, Block 6, Phuoc Hai, Hoi An, Viet Nam, Viet Nam, 51300 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Patrol all areas of the property; assist guests with room access. Monitor Closed...
-
Loss Prevention Officer
2 weeks ago
Hội An, Vietnam Marriott International, Inc Full time**Job Number** 24157253 **Job Category** Loss Prevention & Security **Location** Renaissance Hoi An Resort & Spa, Block 6, Phuoc Hai, Hoi An, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Patrol all areas of the property; assist guests with room access. Monitor Closed...
-
Engineer
2 weeks ago
Hội An, Vietnam Marriott International, Inc Full time**Additional Information** **Job Number**24182237 **Job Category**Engineering & Facilities **Location**Renaissance Hoi An Resort & Spa, Block 6, Phuoc Hai, Hoi An, Viet Nam, Viet Nam, 51300 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond and attend to guest repair requests. Communicate with guests/customers to...
-
Learning & Development Coordinator
2 weeks ago
Hội An, Vietnam Marriott International, Inc Full time**Additional Information** **Job Number**24204857 **Job Category**Human Resources **Location**Renaissance Hoi An Resort & Spa, Block 6, Phuoc Hai, Hoi An, Viet Nam, Viet Nam, 51300 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management **Human Resources Coordinator** Follow all company policies and procedures; ensure uniform and...
-
Banquet Manager
3 weeks ago
Hội An, Vietnam Marriott International, Inc Full time**Additional Information** **Job Number**25041238 **Job Category**Event Management **Location**Renaissance Hoi An Resort & Spa, Block 6, Phuoc Hai, Hoi An, Viet Nam, Viet Nam, 51300 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Directs and motivates team while personally assisting in providing high quality...
-
Resort Manager
4 weeks ago
Hội An, Vietnam Manhattan Group Full time**Resort Manager - Luxury 80-Room Resort | Cambodia** An exciting opportunity awaits an ambitious hospitality professional to lead the opening and operations of a brand-new luxury 80-room resort in Cambodia. We are seeking a Resort Manager ready to take on their **first General Manager role, or someone with no more than three years of GM experience** who...
