Head of IT Ops Center

2 weeks ago

Hanoi, Vietnam Talentnet Full time

$8,000 - $11,000
- Financial Services

**RESPONSIBILITIES**:

- Identify, develop and execute high-impact innovation strategy and roadmap aligned to the strategic business goals and growth priorities of Operations Division
- Building a strong relationship with business stakeholders and teams. Interacting with senior management levels at Lines of Business Heads, BOM and BOD, which involves negotiating or influencing significant matters
- Define the customer segments the product will target, to understand those customers' goals, and how they would gain value from product capabilities
- Develop and maintain strong ties with teams; educate and train teams on new solutions and innovations. Research, study, and testing of the up-to-date technology and to transfer of the architecture technology knowledge to staffs
- Budget and plan modernization work for the entire product life cycle and not as an occasional exception, by performing continuous modernization which will proactively reduce technical debt.
- Manage the IT function on a day-to-day operational basis

**REQUIREMENTS**:
Educational Qualifications
- Priority to have a master's degree in IT or computer science

***Relevant Knowledge/ Expertise
- Experience in strategic planning and execution.
- Knowledge of contracts, negotiation, and change management.
- Knowledge of IT computer systems and software and ability to manage the entire scope of IT operations.
- Good foundation in database design
- Working knowledge of core financial system is an advantage

**Skills**:

- Good communication skills and presentation in Vietnamese and English
- Strong project management skills with a focus on efficiency and results in the information system environment.
- Good communication, problem solving and management skills. Good business process analysis and capture skills, ability to work as an effective member of a team.
- Skills of consulting solutions, choosing suitable technical solutions to customers' needs
- Ability to learn, research, analyze, compare, evaluate technical technology solutions, and manage information on IT products
- Agile, resistant to work pressure and responsible at work. Example: Responds with a sense of urgency to requests from customers, co-workers and /or supervision and can make tough choices, even under time pressure.
- Assertiveness - Demonstrated ability to be diplomatic and customer focused. Good at working with others and following direction. Ability to influence others to accomplish goals.
- Attitude - Demonstrates a positive attitude regarding people and outcomes. Leads by example.
- Decisiveness - Ability to use available information to make decisions and move things along in the process. Must be confident accepting the risk of making a decision in a timely fashion. Analyzes and considers the cost-benefit of potential actions.
- Accommodating -A willingness to consider the needs and ideas of others. Recognizes opportunities, fosters improvement and is open to ideas.
- Independence - Must be self-reliant and self-directed enough to take independent action and make recommendations to BOM. Able to work with mínimal supervision. Takes proactive steps to accomplish tasks.
- Objective Judgment - The ability to think clearly and be objective in decision making. Use sufficient facts to make a decision or accomplish tasks.

Relevant Experience
- 10+ years of relevant experience in innovation, technology and/or solutions development. 5+ years executive of a large company.
- Deep understanding of significant aspects of technologies, business models, and regulations relevant for the industry.
- Demonstrated success in defining a culture of innovation and driving dramatic growth through new revenue sources.
- M.S./MBA/Ph.D. or equivalent operational experience

Required Competencies
- Communication skill
- Leadership and management ability

**For more information, please contact**:

- Mr. Nguyen Hoang Tu (84) 24 3936 7618 - Ext: 102

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