Director of Sales Le Méridien Saigon

5 months ago

Ho Chi Minh City, Vietnam Marriott International, Inc Full time

**Job Number** 24082704

**Job Category** Sales & Marketing

**Location** Le Meridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Viet Nam, Viet Nam VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.

OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

**CORE WORK ACTIVITIES**

**Supporting Developing & Executing Sales Strategies**
- Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
- Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
- Assists with the development and implementation of promotions, both internal and external.

**Maximizing Revenue**
- Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
- Recommends booking goals for sales team members.

**Managing Sales Activities**
- Monitors all day to day activities of direct reports.
- Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

**Analyzing & Reporting on Sales and Financial Data**
- Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.
- Assists Revenue Management with completing accurate six period projections.
- Reviews sales and catering guest satisfaction results to identify areas of improvement.

**Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Meets with guests during pre
- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals.
- Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
- Executes and supports the company’s Customer Service Standards and property’s Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

**Building Successful Relationships**
- Develops and manages relationships with key stakeholders, both internal and external.
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
- Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
- Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.

**Managing and Conducting Human Resource Activities**
- Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
- Utilizes all available on the job training tools for employees.
- Marriott International is an equal opportunity emp

  • Sales Executive Le Méridien Saigon

    5 months ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 24067935 **Job Category** Sales & Marketing **Location** Le Meridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist management in training and motivating employees; serve as a role model....

  • Training Coordinator Le Méridien Saigon

    4 months ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Additional Information** Local **Job Number** 24022390 **Job Category** Human Resources **Location** Le Méridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Hi Chi Minh, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures;...

  • Assistant Sales Manager Le Méridien Saigon

    5 months ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Additional Information** Corporate **Job Number** 24080443 **Job Category** Sales & Marketing **Location** Le Meridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist management in training and motivating...

  • Hostess Le Méridien Saigon

    5 months ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Additional Information** BARSON **Job Number** 24047909 **Job Category** Food and Beverage & Culinary **Location** Le Méridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Hi Chi Minh, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet guests and determine the...

  • Fitness Supervisor Le Méridien Saigon

    4 months ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 24058564 **Job Category** Golf, Fitness, & Entertainment **Location** Le Méridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Hi Chi Minh, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assess individual's current exercise program and level of fitness...

  • Training Supervisor Le Méridien Saigon

    5 months ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 24086863 **Job Category** Human Resources **Location** Le Meridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assists with identifying and addressing employee and organizational development needs....

  • Floor Supervisor Le Méridien Saigon

    5 months ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 24042156 **Job Category** Housekeeping & Laundry **Location** Le Méridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Hi Chi Minh, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by...

  • Social Media Coordinator Le Méridien Saigon

    5 months ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 24062881 **Job Category** Sales & Marketing **Location** Le Meridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Promote awareness of brand image internally and externally. Use sales techniques...

  • Steward Le Méridien Saigon

    5 months ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 24063412 **Job Category** Food and Beverage & Culinary **Location** Le Meridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Operate and maintain cleaning equipment and tools, including the dish...

  • Training Supervisor Le Méridien Saigon

    4 months ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 24106720 **Job Category** Human Resources **Location** Le Meridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist in monitoring/tracking employee relations issues including resolution and...

  • C&b Supervisor Le Méridien Saigon

    4 months ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 24055021 **Job Category** Human Resources **Location** Le Méridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Hi Chi Minh, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist in monitoring/tracking employee relations issues including resolution and...

  • Av Technician Le Méridien Saigon

    5 months ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 24046338 **Job Category** Event Management **Location** Le Méridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Hi Chi Minh, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Set-up, operate, and troubleshoot all AV/projection/lighting/conferencing...

  • Social Media Coordinator Le Méridien Saigon

    5 months ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 24086056 **Job Category** Sales & Marketing **Location** Le Meridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Promote awareness of brand image internally and externally. Use sales techniques...

  • Floor Supervisor Le Méridien Saigon

    4 months ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 24110482 **Job Category** Housekeeping & Laundry **Location** Le Meridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by...

  • Duty Manager Le Méridien Saigon

    4 months ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 24059540 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Hi Chi Minh, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete designated cashier and closing reports in the computer...

  • Laundry Attendant Le Méridien Saigon

    4 months ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 24034373 **Job Category** Housekeeping & Laundry **Location** Le Méridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Hi Chi Minh, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Operate and monitor washing, dry cleaning, and drying machinery, including...

  • Fitness Attendant Le Méridien Saigon

    5 months ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 24049569 **Job Category** Golf, Fitness, & Entertainment **Location** Le Méridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Hi Chi Minh, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Wipe down fitness center machines and remove towels, trash, and...

  • Training Executive Le Méridien Saigon

    4 months ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 24110480 **Job Category** Human Resources **Location** Le Meridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Conduct stand-up training to groups of employees. Assist with orientation of new...

  • Commis Ii Le Méridien Saigon

    5 months ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 24080491 **Job Category** Food and Beverage & Culinary **Location** Le Meridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Prepare ingredients for cooking, including portioning, chopping, and...

  • Commis Le Méridien Saigon

    6 days ago

    Thành phố Hồ Chí Minh, Vietnam Marriott International, Inc Full time

    **Additional Information**Pastry **Job Number**24178378 **Job Category**Food and Beverage & Culinary **Location**Le Meridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Viet Nam, Viet Nam, 0 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Prepare ingredients for cooking, including portioning, chopping, and storing...