Head of IT Quality Engineering
2 weeks ago
07-Mar-2023**Head of IT Quality Engineering (40001140)**:
- Category: Technology Division- Job Type:
- Facility: Technology**Job Purpose**:
The Job Holder:
Establish enterprise quality assurance, quality control and testing strategy.
**Key Accountabilities (1)**:
Direct and be responsible for:
- Program with clearly defined QA, QC, testing process/procedures
- Proactive and reactive quality controls (monitor, report và audit) to ensure high quality, first-time-right, and process compliant. Provide analysis on collected QA data to provide insights for all to improve
- Comprehensive testing standards, practices, and techniques.
- Administer/manage test environments and access policies
- Gather, evaluate, and analyze business needs for assigned project work to advise and produce end-to-end detail test plan and test cases
**Key Accountabilities (2)**:
- QA, QC, testing strategy process/procedure/policy
- QA, QC, testing training, advising, consulting
**Key Accountabilities (3)**:
- Responsible to detect and prevent in advance shortcomings/ missing/ gap/ not compliant in the IT process/ procedures or IT activity could risk or impact quality of product/service
- Develop a plan for staffing, coordinating resources, building a mechanism for assigning, recording and evaluating the performance of employees, ensuring adequate and quality resources are maintained in the department.
- Organize regular and advanced training, knowledge of testing operations, development requirements management, banking operations and new technology systems
- Organize training, career development orientation for employees, foster and build resources for the department.
**Key Relationships - Direct Manager**:
CIO
**Key Relationships - Direct Reports**:
Director/ Senior Manager/ Manager, IT Quality Engineering
**Key Relationships - Internal Stakeholders**:
Division, units, branches/subsidiaries of TCB
**Key Relationships - External Stakeholders**:
Application/solution provider partners, IT departments of key customer businesses
**Success Profile - Qualification and Experiences**:
Qualifications:
- University graduate or higher majoring in information technology, computing, telecommunications, finance or banking
- Foreign language: English/ according to TCB's regulations in each period
Work Experience:
- Have at least 15 years of experience in software testing assessments in financial/services/telecommunications organizations; 10+ years of people management;
- Strong professional knowledge of technology systems in the bank.
- Having solid testing professional knowledge as ISTQB (International Testing Certificate is preferred) or equivalent knowleadge and experience.
- Knowledge of at least 1 programming language and SQL Server database.
- Having understanding, knowledge and experience in working with quality standards such as TCVN, ISO, Lean Six Sigma,..
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