Customer Service Specialist
2 weeks ago
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Guiding and supporting customers to use company’s system.
- Respond promptly to customer inquiries.
- Maintaining customer relationships by handling questions and concerns with speed and professionalism.
- Resolving customer complaints, managing database records, drafting status reports on customer service issues.
- Follow up on customer interactions, provide feedback on the efficiency of the customer service process.
- Other tasks will be discussed while interview.
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Parking allowance
- Lunch and telephone allowance after completing the probation period
- Benefits for employees will be counted according to Vietnamese Labour Laws
- 12 days of paid annual leave
- Competitive salary package with 13th month bonus and review every year
- Working in an energy and dynamic environment
- Monthly lunch/dinner with colleagues, year quarter movie day
- Working hours: Mon - Fri, 08:30 AM - 05:30 PM, Sat, 08:30 AM - 11:50 AM (lunchtime: 11:50 AM - 12:50 PM)
- Commission VND 500,000 - 1,000,000 for a new using client
- Grab Service for business trips within HCMC
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
- Ability to stay calm when customers are stressed or upset.
- Self-motivated, patient and hard-working.
- Proficient in MS Office, especially Excel and PowerPoint.
- Ability to multi-task, prioritize, and manage time effectively.
- Good communication and presentation skills.
- Experience working with customer support.
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng
Trung cấp - Nghề
Không yêu cầu
-
Customer Service Specialist
1 month ago
Ho Chi Minh City, Vietnam Adecco Full timeJob LocationHCM Job typePermanent SalaryNegotiable Theo lĩnh vựcFinance Experience1-3 Năm IndustryFinance & Banking **Job summary**: An excellent Customer Service Specialist job based in Ho Chi Minh City has just arisen at one of the leading asset management companies. **Responsibilities**: - Assist clients with account-related transactions,...
-
Customer Service Day 2 Checking Specialist
1 month ago
Ho Chi Minh City, Vietnam fe credit Full timeXem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Customer Service Day 2 Checking Specialist**: - **Mã tin đăng: 3360221**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt...
-
Implementation Specialist
4 weeks ago
Ho Chi Minh City, Vietnam nodeflair - tech salaries jobs & more Full timeAre you prepared to unleash your untapped potential? Join a dynamic and worldwide company, contributing to a team that propels supply chain solutions forward. Explore the ways you can create a significant impact. - The primary responsibility of the Implementation Specialist, Addon is to ensure the timely delivery of projects and consult with customers using...
-
Customer Service Specialist
4 weeks ago
Ho Chi Minh City, Vietnam Dow Full timeActs as the interface between customers and the business value chain partners to deliver exceptional service to our customers and drive profitability to Dow. Provides solutions to the customer while managing operational needs and collaborating closely with functional partners (Manufacturing, Marketing & Sales, Supply Chain, etc.) to meet company...
-
Customer Service Specialist
1 month ago
Ho Chi Minh City, Vietnam Công Ty Cổ Phần Sản Xuất Và Kinh Doanh Phần Mềm Vinhms - Hồ Chí Minh Full time**Mô tả công việc**: (Mức lương: 12 - 18 triệu VNĐ) - Handle customers’ inquiries and complaints. - Identify and escalate issues to technical/ sales/ marketing colleagues to response for Giving detailed explanations of services or products to customer - Deploy new products onsite (go on business) - Follow strictly SLA/SOP - Deliver training...
-
Customer Service Day 2 Checking Specialist
1 month ago
Ho Chi Minh City, Vietnam Fe Credit Full time**Phúc Lợi**: - Bảo hiểm - Thưởng - Chăm sóc sức khỏe - Đào tạo - Tăng lương **Mô Tả Công Việc**: - Đảm bảo tất cả các quy trình & chính sách của bộ phận tuân thủ và kiểm soát. - Đảm bảo việc quản lý rủi ro và kiểm soát hoạt động của phòng ban một cách hiệu quả. - Đánh...
-
Customer Onboarding Specialist
1 month ago
Ho Chi Minh City, Vietnam SiteMinder Full timeAt SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
-
Knowledge Management Specialist
1 month ago
Ho Chi Minh City, Vietnam Shopee Full timeDepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...
-
Customer Service
7 days ago
Ho Chi Minh City, Vietnam Công Ty Cổ Phần PHC Media Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) Key Responsibilities Customer Service Management: - Manage all aspects of customer service operations, including handling inquiries, resolving complaints, and addressing customer feedback promptly and professionally. - Monitor customer service performance metrics and continuously improve customer...
-
Customer Service
7 days ago
Ho Chi Minh City, Vietnam Công ty Cổ phần BBCIncorp Full time**Main Responsibilities** - Present, promote, and sell services to prospective customers - Proceed with customer orders as the company's procedure (This task will be trained later) - Follow up the running process and take care of the orders to ensure they are delivered on time - Maintain customer relationships through after-sales support - Manage customer...
-
Customer Service
7 days ago
Ho Chi Minh City, Vietnam Công ty Cổ phần BBCIncorp Full time**Main Responsibilities** - Present, promote, and sell services to prospective customers - Proceed with customer orders as the company's procedure (This task will be trained later) - Follow up the running process and take care of the orders to ensure they are delivered on time - Maintain customer relationships through after-sales support - Manage customer...
-
Customer Service
1 month ago
Ho Chi Minh City, Vietnam Công ty Cổ phần BBCIncorp Full time**Main Responsibilities** - Present, promote, and sell services to prospective customers - Proceed with customer orders as the company's procedure (This task will be trained later) - Follow up the running process and take care of the orders to ensure they are delivered on time - Maintain customer relationships through after-sales support - Manage customer...
-
Customer Service Specialist
4 weeks ago
Ho Chi Minh City, Vietnam Samsung Electronics Full timePosition Summary 1. Provides best service to customer by improving service centers fields. 2. Secures service competitiveness by improving KPIs and by supporting issues of service centers. 3. Promote service differentiation by discovering best practices and propagating those practices to other service centers. Role and Responsibilities - Return...
-
Customer Service
1 month ago
Ho Chi Minh City, Vietnam Công Ty TNHH Tuv Sud Việt Nam Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Monitor and track the progress of the jobs by following up with technicians for samples and test results - Prepare test reports to customer and sales - Send test reports to sales and customers - Interface with customer job status, and handle inquiries - Maintain and upkeep laboratory records and...
-
Customer Service
1 month ago
Ho Chi Minh City, Vietnam công ty cổ phần icheck Full timeXem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Customer Service**: - **Mã tin đăng: 3271697**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng chúng tôi...
-
Customer Service
1 month ago
Ho Chi Minh City, Vietnam Công Ty TNHH Identalsoft Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Provide support and assistance to our English speaking customers - Research, diagnose, analyze and record customer issues and communicate solutions - Interact with Vietnam Dev and QA members - Interact with US members - Work closely with Customer Success Managers to maintain customer satisfaction -...
-
Customer Service
1 month ago
Ho Chi Minh City, Vietnam MÙA GROUP Full time**Hạn nộp**: 31/03/2023 **Mức lương**: 8 - 12 triệu Nộp hồ sơ ứng tuyển Thông tin cơ bản Số lượng 1 Nơi làm việc Quận 3 - TP HCM Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Nhà hàng/ Bar/ Pub Cà phê/ Quán ăn/ Nhà nghỉ nhỏ Ngành nghề Hành chính, nhân sự Vị trí Nhân...
-
Sales Specialist
1 month ago
Ho Chi Minh City, Vietnam ABB Full time**Sales Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...
-
Sales Specialist
1 month ago
Ho Chi Minh City, Vietnam ABB Full time**Sales Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...
-
Customer Service Executive
1 month ago
Ho Chi Minh City, Vietnam Avery Dennison Full time**Company Description** - To response and ensure the customer inquiries and requests are addressed in a timely manner. - To coordinate with sales team, other departments, suppliers and other ticket centers to ensure the print quality and customers’ requirements are met. - To handle customer complaints according to the Company procedures and service...