Junior IT Engineer

3 weeks ago

Hanoi, Vietnam Faro Recruitment Vietnam JSC Full time

**CAU GIAY - HANOI] - LOOKING FOR JUNIOR IT ENGINEER**
- Report to IT/Admin Officer
- LANGUAGE SKILLS: C+
- Workplace: Cau Giay District, Ha Noi City
- Salary: 12- 15million
- Fluent English in oral and writing
- Mobile: 0987083864(Zalo)/ (WhatsApp) - Ms. Hong

***

The IT Engineer is responsible for assisting the IT/Admin Officer in a variety of tasks associated with information technology support duties to ensure smooth delivery of technology services and relevant technical issues.

**PRIMARY RESPONSIBILITES**

Duties and responsibilities for this position include but are not limited to the following:

- Resolves supporting requests and handles developer/office staff satisfaction and continuous service delivery demands.
- Assists the use of personal computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment or monitors the production scheduling, execution, and successful completion of production jobs.
- Sets up and configures desktop computers, peripherals and accounts assigning security level.
- Installs software and installs and repairs hardware and peripherals.
- Provides basic troubleshooting, repair, and maintenance for computer equipment (e.g., microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems.
- Supports troubleshooting, including video conferencing and audio-conferencing room systems, projectors, digital screens, and other related equipment.
- Resolves incidents with printers, copiers, scanners, Wi-Fi, laptops, and desktops.
- Studies news software functions, gives guidance, and retrains end users.
- Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate.
- Administers user accounts. Maintains systems, databases, and web pages.
- Designs and produces basic reports.
- Transfers computer files between platforms.
- Accurately records, updates and documents requests using the IT service desk system.
- Other IT tasks assigned by line manager.

**EDUCATION, EXPERIENCE AND GENERAL REQUIREMENTS**
- Bachelor’s degree in information technology, or any related field
- 2-4 years exposure or experience in a multi-operation system or/and any service-oriented environment.
- Proficient in hardware, software, and network troubleshooting.
- Possesses MCSA (Microsoft Certified Systems Administrator) or MCSE (Microsoft Certified Systems Engineer) certification is an advantage.
- Experience within an oil/gas or thermoelectric facility is helpful but not required.
- Possess good communications skills in English (written and verbal).

**Salary**: Up to 15,000,000₫ per month

Ability to commute/relocate:

- Hà Nội: Reliably commute or planning to relocate before starting work (required)

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