IT Business Analyst, Operations Technology

6 months ago

Ho Chi Minh City, Vietnam British American Tobacco Full time

**BAT is evolving at pace - truly like no other organization.**

**To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey**

**BAT VIETNAM IS LOOKING FOR IT BUSINESS ANALYST, OPERATIONS TECHNOLOGY**

**SENIORITY LEVEL: Management Level**

**FUNCTION**:Operations Technology**

**SALARY RANGE: Driven market salary + Bonus scheme + Excellent benefits**

**LOCATION: Binh Chanh District, Ho Chi Minh City**

**ROLE POSITIONING AND OBJECTIVES**

This role is accountable for leading initiatives and tasks to simplify and automate Business processes to drive digitalization journey in Operations space. The key objectives will be:

- To serve as a link between business functions and technology to deliver Digital Operations initiatives.
- Proactively lead insights and recommendations to constantly challenge existing ways of working and deliver actionable recommendations.
- Lead design and solution delivery for Factory including Integrated Work System (IWS) journey.
- Follow Company standards and compliances while delivering initiatives

**WHAT YOU WILL BE ACCOUNTABLE FOR**
- Lead design and solution delivery for complex Operations systems (Factory etc.) as an SME
- Identify capabilities and gaps where digitalization can help Business and drive a deeper engagement with end markets to finalize the Business requirements.
- Serve as a productive project team member delivering high quality results for work you're leading.
- Quantify benefits of IT solutions in terms of Business value
- Successfully communicates with contracted vendor services providing input to help monitor and improve the vendor’s performance.
- Maintains awareness of emerging technology and communicates value/impact for supported functions.
- Coordinates User Acceptance Testing (UAT) and integration of technology services, considering multi-functional business needs and Company goals.
- Coordinates issue resolution with cross functional teams and vendors.
- Displays understanding of and supports the business processes of the assigned functions.

**ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE**

**Qualifications / Experience / Certifications Required**
- Minimum of 3 years’ experience working within Operations and Supply Chain IT domain
- Bachelor’s degree or equivalent experience in engineering (Industrial Engineering, System Engineering, Computer Science etc.)
- Certification in IT Application, Infrastructure will be an added advantage
- Solid grasp of key digital solutions in Operations and Supply Chain space (SAP, MES, SCADA, AI/ML etc.)
- Ability to interpret the business IT and functional strategies, understand the Group operating model, and the implications actions in one area have on other functions.
- Strong analytical and problem-solving capability.
- Proficient in English and Vietnamese with excellent communication & presentation skills.
- Ability to negotiate and influence outcomes from stakeholders at various levels in the organization.
- Self-starter who can work with mínimal supervision, with the expectation of working as a motivated and cooperative team member

**Technical / Functional Skills Required**
- Experience in ERP (SAP), MES, Factory System
- Familiar with IT infrastructure and best practices
- Familiar with AI/ML technologies and standard methodologies
- Familiar with Enterprise Data Management concepts

**WE ARE BAT**

At BAT, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation.

**See what is possible for you at BAT**:

- Global Top Employer with 53,000 BAT people across more than 180 markets;
- Brands sold in over 200 markets, made in 44 factories in 42 countries;
- Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations;
- Diversity leader in the Financial Times and International Women’s Day Best Practice winner; and
- Seal Award winner - one of 50 most sustainable companies.

**BELONGING, ACHIEVING, TOGETHER**

Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business.

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