Leo Burnett Senior Account Manager

5 days ago

Ho Chi Minh City, Vietnam Leo Burnett Full time

**Company Description**
We help grow many of the world's most iconic brands at Leo Burnett. We help grow even more of the world's most talented people. You'll find at Leo Burnett an agency built on ideas and dependent upon the people behind them. A culture that doesn't just respect creativity but cherishes it. And a community where the path you choose is your own, the places you can go limitless. We believe creativity has the power to transform human behavior, and we use ours to help our clients' brands discover their "human purpose" and play meaningful, active roles in people's lives.
**Job Description** 1. Client Management**:

- Able to act as the lead and main contact point for all liaisons with client on a day to day basis.
- Can maintain and build trust with various levels of seniority, both internally and externally.
- Skillful in leading and driving meetings, both internally and externally.
- Have a solution-driven, inquisitive mindset with an attitude that is resilient and flexible.
- Solution and opportunity seeker.
- Able to work efficiently and compactly to arrive at desired outcomes.
- Able to discuss, filter feedback from client and guide the team efficiently.
- Be able to develop a brief for creative execution or production based on a good understanding and interpretation of Client needs.
- Provide relevant market information and other facts necessary to address briefs.
- Organize and participate in brainstorming, make effective notes to capture ideas.
- Coordinate with various internal departments to keep everyone involved in processes and on schedule.
- Undertake the development necessary for each concept as briefed e.g., sourcing/contacting third parties/obtaining quotations/briefing internal and external facilities - normally under the supervision of senior account leaders.
- Prepare material for Client e.g., collation of samples/visuals, costs, etc. for discussion with line managers.
- Prepare of comprehensive budgets and timing plans from the start of the project
- Develop a critical eye for material produced by account team/creative ensuring it is free of errors and omissions.
- Ensure regular communication of project status with line managers.
- Execute, support and monitor project, to ensure sure smooth and flawless processes during projects.
- Establish and maintain an up-to-date filing system that can be easily accessed by any other team member.
- Manage of a library of competitive information, related knowledge to the business and accessing/providing this information as required to the team, local or global Clients or Agency
- Coordinate, composition and verbal briefing of internal and external resources as required e.g., creative, production, third party specialists, etc.
- Prepare weekly WIP (Work in Process) reports as required and other documents/materials for internal and external meetings, on-time and free of errors.
- Provide Client and Team with feedback on projects on a daily/ “need-to-know” basis.
- Provide updates on budgets and help Managers ensure timing plans are fully up to date.
- Develop a thorough understanding of each process involved in a project and execute action required as needed.
- Ensure that all materials reach markets on time and in the most cost-efficient way.
- Coordinate composing, editing and proofreading high-quality communications materials including proposal, briefing documents, pitch letters, internal memos, fact sheets client correspondence or press releases.
- Coordinate offline activities/events and arrange logistics for relevant parties.
- Assist line manager in building and nurturing relationship with client and other agency partners.
- Ensure all information relating to project management is well and accurately delivered in a timely manner.

**2. Strategy**:

- Assist line manager in preparing relevant materials, including market information, trends, competitive information as well as Client product information for development of plans or strategies
- Can provide insightful feedback and participate in meaningful conversations when discussion strategy at any stage.

**3. Creative Leadership**:

- Maintain contact with creative team.
- Ensure creative team motivation and working processes.
- Assist creative team with relevant information/materials.
- Able to guide the discussion with creative to ensure the work is on brief and the quality output is of high standards.

**4. People Management**:

- Training, lead and guide Account Manager, Account Executive, junior team members
- Team player but also an independent worker
- Always consult with line manager in regard to enquiries by providing own thoughts in terms of solutions. Do not just relay questions to line manager. (We need a problem-solving mindset, not problem seeing).

**Qualifications**
- Years of experience Required: at least 6 years in advertising field.
- Proactive dynamic and professional.
- Ability to work with supervisor level, authorities.
- Ability to work responsibly and

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