Atm Operations

Job Location- Ha Noi, Vietnam- Experience (in Years)- 8 - 15- Job Type- Full Time**Job Description**:
Location: _Ho Chi Minh (1), Hanoi (1)_

**Responsibilities**:

- Daily Site visit: To visit around 5-7 atm sites on daily basis and to update the Audit reports and checklist at time of every visit. Minimum one visit to be done to all the sites and no site to be left unvisited during a calendar month.
- Inspect ATM machine parts and peripherals during site visit. Examine and check if there are any skimming or suspicious devices installed at the site.
- Monitor closely for repair/maintenance ticket items of ATM sites. Approve the quotes as per rate chart and track the tickets for closure. Update and close ticket items once completed.
- Coordinate with vendors and provide support. Maintain good client and vendor relationship.
- Perform periodical Cash Audit in ATMs in the prescribed checklist and tally the physical cash / Switch Cash and ATM Cash and report the same.
- Provide update on Site Access issues during site visit such as, road widening, Municipal drainage work etc., which impacts access to sites.
- To provide support to Operations team during Emergency/Force Majeure situation such as but not limited to attending FLM calls, cheque clearance, etc.
- Attend meetings with local bank clients and support customers during joint site inspection.
- Obtain Government-mandated clearances/certifications such as Fire Certificate.
- Provide comprehensive Training on Do's / Don’ts to care takers/ Security Supervisors / Rounders etc.,
- Provide project support during ATM site installation, ensure delivery of equipment/peripherals to site, and timely go-live of the site. Escalate if there are issues or delays on the timeline. Ensure that the ATM machine will go live 21 days from possession taken.
- Ensure compliance and examine quality of execution of Civil work, drainpipe, proper lamination, Electrical wiring, proper placement of devices and Signage etc.
- Perform site inspection before and during takeover of ATM site based on the checklist provided.

Qualifications:

- Required language(s): English, Vietnamese.
- At least 1 to 3 year(s) of working experience in the related field is required for this position.
- Good client interaction skills
- Willingness to work on flexible hours.

About Company

Upman Placements is a firm of Researcher & Recruitment Specialists. The company started life in 2002 in India as a recruitment specialist firm. The company has built a stellar reputation for high ethical standards, a specialized focus and unparalleled service. Emerged As one of the only truly global specialized staffing firms focusing exclusively in professional positions for our clients spread across more than 20 countries with a sizable presence across industry levels. With footprints in competitive markets of India, Europe, United Kingdom, Middle East, Singapore, Malaysia, Philippines, Indonesia, Brunei and East & Central African countries.