Senior Product Manager, Platform

6 months ago

Ho Chi Minh City, Vietnam Axon Full time

**Join Axon and be a Force for Good.**:
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

**Your Impact**:
In the APX team we are solving some of the hardest cloud challenges today. We develop the common systems across all Axon pillars, enabling new high-quality products to be deployed quickly at a scale that matches our digital footprint of 100+ petabytes of evidence and other data.

As a Senior Product Manager I, you will own the product vision and roadmap for the audit system, a component of our engineering platform that records critical actions taken in our system and allows customers to review them. Audit is a critical capability for our customers, who must be able to defend their evidentiary integrity and system activity in a court of law. As a platform product manager, you will be responsible for both the customer experience of interacting with the audit data, as well as designing a system that other product and engineering teams can leverage internally to record their events. You will be responsible for defining the standards for audit event formatting and data best practices based on customer needs.

**What You'll Do**:
**Location**:Ho Chi Minh City, Hybrid (2+ working days / week at the office) or Remote
**Reports to**: APX Vietnam Product Management Lead
**Direct Reports**:

- Understand the needs and pain points of our customers and engineering teams and translate them into clear and actionable requirements for the platform.
- Prioritize and manage the backlog of features and enhancements for the audit system, balancing the trade-offs between technical feasibility, business value, and user satisfaction.
- Communicate and align the audit vision, strategy, and roadmap with senior leadership, engineering teams, and other stakeholders.
- Define and track the key metrics and success criteria for the audit system and its features, and use data and feedback to inform decisions and improvements.
- Work closely with the engineering team to provide guidance, direction, and support throughout the development lifecycle, from ideation to launch and beyond.
- Develop clear guidance and best practices for other teams to reference when adopting the audit system for their own products.

**What You Bring**:
**Required Skills**:

- 4+ years of experience as a Product Manager or Engineering leader, preferably in a platform domain.
- Experience with agile methodologies and tools, such as Scrum, Kanban, Jira, etc.
- Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate with diverse teams and stakeholders.
- Analytical, problem-solving, and decision-making skills, with the ability to use data and feedback to drive outcomes and improvements.
- Passionate, curious, and customer-centric, with a growth mindset and a willingness to learn and adapt.

**Preferred Qualifications**
- Flexible schedule; Able to meet with stakeholders and customers from around the world.
- Experience working as a software engineer or other role responsible for using or designing APIs.

Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

**Important Notes**
- The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions._
- Some roles may also require legal eligibility to work in a firearms environment._
- Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment._

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