Service Engineer Industrial

4 months ago


Ho Chi Minh City, Vietnam Mettler Toledo Full time

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Our Opening and Your Responsibilities
- Responsible for equipment performance in the field and ensure customers’ satisfaction
- Expanding MT’s spares & services business, contract services and relationships with customers
- Timely updating of service management tools, service reports, and calibration certificate
- Proper managing of service job schedule, service tools, and workshop
- Meeting service sales targets and agreed Key Performance Indicators (KPIs)
- Updating installed equipment database
- Supporting cross leads initiatives; check on customers’ investment pipelines

**Qualifications**
- Education: Degree in Engineering (automation, electrical & electronic, mechatronics) or similar
- English: Fair level of English, written and spoken
- Computer skills: Ms. Office, Basic AutoCAD

**Experience**
- 1 years or more experience in servicing high-tech products
- Experience in technical service of advantage as well as experience with industrial equipment

**Competencies**:

- One Team: Work together with fellow employees worldwide towards common goals
- Perform with Integrity: behave ethically and legally
- Pursue Innovation: put good ideas to work
- Deliver Quality: give our best, present and communicate professionally
- Drive Continuous Improvement: seize opportunities to make a difference

What You Need to Succeed

Fulfil KPI's setting.

Our Offer to You

1. International and stable work environment

2. Training on products and software in Vietnam and abroad, professional service coaching

3. Dynamic team and open atmosphere

4. Mid
- and long-term development possibilities.

5. Competitive salary, bonus, and commission (allowance per month, commission per Q, bonus per year)

6. 5 working days during Monday - Friday

7. Company car provided for transit home - office and Taxi card

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us
**here**.


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