Guest Experience Expert jw Marriott Hotel Hanoi

4 weeks ago

Hanoi, Vietnam Marriott International, Inc Full time

**Job Number** 24061990

**Job Category** Rooms & Guest Services Operations

**Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Hotel Cleanliness Expert jw Marriott Hotel Hanoi

    2 weeks ago

    Hanoi, Vietnam Marriott International, Inc Full time

    **Job Number** 24051282 **Job Category** Housekeeping & Laundry **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead,...

  • Kitchen Support Expert jw Marriott Hotel Hanoi

    4 weeks ago

    Hanoi, Vietnam Marriott International, Inc Full time

    **Job Number** 24061981 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Kitchen Support Experts play an important role in support of several hotel...

  • Kitchen Support Expert jw Marriott Hotel Hanoi

    4 weeks ago

    Hanoi, Vietnam Marriott International, Inc Full time

    **Job Number** 24061981 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Kitchen Support Experts play an important role in support of several hotel...

  • F&b and Event Service Expert jw Marriott Hotel Hanoi

    4 weeks ago

    Hanoi, Vietnam Marriott International, Inc Full time

    **Job Number** 24061976 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management ** - F&B and Event Service Expert** Our jobs aren’t just about putting food on the...

  • F&b and Event Service Expert jw Marriott Hotel Hanoi

    4 weeks ago

    Hanoi, Vietnam Marriott International, Inc Full time

    **Job Number** 24061976 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management ** - F&B and Event Service Expert** Our jobs aren’t just about putting food on the...

  • F&b and Event Service Expert jw Marriott Hotel Hanoi

    4 weeks ago

    Hanoi, Vietnam Marriott International, Inc Full time

    **Job Number** 24080487 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management ** - F&B and Event Service Expert** Our jobs aren’t just about putting food on the...

  • Spa Service Expert jw Marriott Hotel Hanoi

    2 weeks ago

    Hanoi, Vietnam Marriott International, Inc Full time

    **Job Number** 24051301 **Job Category** Spa **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these...

  • Guest Services Agent jw Marriott Hotel Hanoi

    3 weeks ago

    Hanoi, Vietnam Marriott International, Inc Full time

    **Job Number** 23132395 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi (Province), Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late...

  • Guest Service Agent jw Marriott Hotel Hanoi

    2 weeks ago

    Hanoi, Vietnam Marriott International, Inc Full time

    **Job Number** 23197281 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late...

  • Guest Relation Officer jw Marriott Hotel Hanoi

    2 weeks ago

    Hanoi, Vietnam Marriott International, Inc Full time

    **Job Number** 24032779 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding property amenities,...

  • Driver jw Marriott Hotel Hanoi

    3 weeks ago

    Hanoi, Vietnam Marriott International, Inc Full time

    **Job Number** 23143039 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi (Province), Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Transport guests to/from assigned destinations using property vehicle. Document...

  • Butler jw Marriott Hotel Hanoi

    2 weeks ago

    Hanoi, Vietnam Marriott International, Inc Full time

    **Job Number** 23149188 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi (Province), Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet and escort guests to rooms. Open doors and assist guests/visitors entering...

  • Sales Coordinator jw Marriott Hotel Hanoi

    2 weeks ago

    Hanoi, Vietnam Marriott International, Inc Full time

    **Job Number** 24090368 **Job Category** Sales & Marketing **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal appearance are clean...

  • Driver jw Marriott Hotel Hanoi

    2 weeks ago

    Hanoi, Hanoi, Vietnam Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi (Province), Viet NamSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Transport guests to/from assigned destinations using property vehicle. Document all trips prior to the start of and at the...

  • Bartender jw Marriott Hotel Hanoi

    2 weeks ago

    Hanoi, Vietnam Marriott International, Inc Full time

    **Job Number** 24070772 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Prepare drink orders for guests according to specified recipes using measuring...

  • Marketing Executive jw Marriott Hotel Hanoi

    2 weeks ago

    Hanoi, Vietnam Marriott International, Inc Full time

    **Job Number** 24070800 **Job Category** Sales & Marketing **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist management in training, evaluating, counseling, and motivating and coaching employees;...

  • Marcom Coordinator jw Marriott Hotel Hanoi

    3 weeks ago

    Hanoi, Vietnam Marriott International, Inc Full time

    **Job Number** 23125055 **Job Category** Sales & Marketing **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi (Province), Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Promote awareness of brand image internally and externally. Use sales techniques that maximize...

  • Revenue Voyager jw Marriott Hotel Hanoi

    4 weeks ago

    Hanoi, Vietnam Marriott International, Inc Full time

    **Job Number** 24098484 **Job Category** Revenue Management **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management For Headquarters University Relations Use Only. - Marriott International is an equal opportunity...

  • Marketing Coordinator jw Marriott Hotel Hanoi

    4 weeks ago

    Hanoi, Vietnam Marriott International, Inc Full time

    **Job Number** 24061989 **Job Category** Sales & Marketing **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Promote awareness of brand image internally and externally. Use sales techniques that maximize...

  • Marketing Coordinator jw Marriott Hotel Hanoi

    4 weeks ago

    Hanoi, Vietnam Marriott International, Inc Full time

    **Job Number** 24061989 **Job Category** Sales & Marketing **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Promote awareness of brand image internally and externally. Use sales techniques that maximize...