IT Helpdesk

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Support customers and handling errors related to computers, computer networks, software, POS machines, printer, telephone...
- Receive, classify, analyze, respond to and process user requests.
- Forward an unresponsive request to higher support (next level).
- Track and update processing status of support request to users.
- Diagnostics - fixes computer hardware errors, network errors (LAN, WAN, Internet)
- Make sure the workstation (user machine) has stable operation.
- Install software, operating system for - user computer, backup and restore user computer data.
- Coordinate and assist with departments to handle inquiries or incidents.
- Fulfill other requests from superiors.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
13th month salary
Health care 24h
Yearly Company trip

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:
1. Age: Unlimited

2. Experience:

- Bachelor’s degree in information technology, computer science, or related field.

3. Language: English in advance

4. Skill:

- Have experience and know-how to handle problems and problems fluently.
- Ability to work independently, communicate well and withstand high pressure.
- Experience working on PC, Laptop, printer, telephone, server, switch
- Good understanding of LAN system, WAN, and Microsoft products.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,CNTT - Phần Mềm,Data Analytics,IT Helpdesk

Đại Học
Không yêu cầu