Server Casual

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Provide the highest level of guest comfort and ensures the delivery of the Capella brand, values and vision, to create an amazing experience for our guests and team members.
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and provide personalized service through noting down guest preferences.
- Communicate and Coordinate with the Chefs regarding length of wait food, orders and special requests.
- Be knowledgeable in food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
- Assist other colleagues to ensure proper coverage and prompt guest service.
- Answering phone calls, taking reservations and perform other administrative duties as assigned.
- Adhere to all departmental safety and security policies and procedures to ensure a clean, safe, and secure environment.
- Address guests' service needs in a professional, positive, and timely manner.
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them when known.
- Engage guests in meaningful conversation regarding their stay, property services, and area attractions/offerings. Collect guest preferences and record it under the appropriate system for effective sharing with all colleagues
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Recognizes the importance of LQA and Forbes standards as to deliver excellent audit and service performance.
- Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
- Effectively communicate and coordinate food delivery with Runner to deliver highest level of dining comfort and experience.
- Report all equipment problems and maintenance issues to Captains / Manager.
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by Management.
- Serves guests their food and beverage in prompt, courteous manner as per the standard sequence of service.

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Competitive salary
- Participate in regular team-building activities.
- Develop a career in a dynamic, professional international work environment with opportunities for advancement to a full-time position.

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
Work Experience
- Experiences in similar role at luxury hotels/resorts

Technical Skills
- Excellent interpersonal skills with personable character, a team player and good at cultivating strong guest relation.
- Good English skills

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Bàn,Giám Sát Dịch Vụ,Nhà Hàng/Khách Sạn,Phục Vụ Bàn

Trung cấp - Nghề
Không yêu cầu