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Cluster Human Resources Manager

1 month ago

Hanoi, Vietnam Melia Hotels International Full time

**_“The world is yours with Meliá”_**

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?

**Because belonging to the great Meliá family is being VIP**

You will enjoy **My MeliáRewards** which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.

In addition, enjoy the **My MeliáBenefits** programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you

We are looking for a **Cluster Human Resources Manager for the North Area, based in Hai Phong (Vietnam)**

The North Area Cluster of Hotels consists of 3 Hotels of different characteristics, which are located in several locations in the North area of Vietnam. The Cluster Human Resources Manager
- North Area, will be responsible, through the coordination of the Cluster Human Resources Team, of the management of the Human Resources tasks for all the Hotels.

**Mission**:
Reporting directly to the Cluster General Manager and to the Director of Human Resources Asia Pacific, this position will be responsible for the whole Human Resources functions in a Cluster of 3 Hotels distributed in the North area of Vietnam, ensuring the most efficient administration and management of processes including: recruiting, training, wage/benefit administration, compliance with statuary requirements and the execution of the employee relations activities. Will follow a Human Resources Plan aligned with Owning Company and Brand strategies in order to deliver Human Resources services that enable business success.

**Job description**:

- Manage and supervise the daily Human Resources Department operations and coordinate with the Hotels.
- Communicate all applicable Human Resources processes to managers and hotel staff relating to, but not limited to labor, contract compliance, disciplinary procedures, recruitment, orientation, staff relations, benefits and compensation, performance reviews, and employment verifications among others.
- Lead the Human Resources Team in the most effective way and create an adequate environment for the development of the team members.
- Implement in the Hotels a healthy talent management culture according to the Company and Brand standards and culture.
- Ensure compliance with all legal related regulations.
- Counsel and/or discipline associates as needed in accordance with the guidelines established by the hotels.
- Oversee the payroll related functions: data entry, separations, reporting.
- Actively supervises all workers compensation procedures and advises the leaders on compliant procedures.
- Prepare reports as required by Corporate.
- Implement processes and projects related to Human Resources in coordination with Regional HR.
- Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies.
- Coordinate, support and administer all other corporate initiatives such as recognition process, short term incentive process, benefit enrollment and communications, wage and hour surveys, etc.
- Lead talent acquisition and retention functions: succession/ workforce planning, performance management and development for employees.
- Control expenses within the HR department. Participate in the preparation of the annual operating budget and financial plans which support the overall objectives of the hotel.
- Driver of Melia Hotels Internationals' company culture.

**Main requirements**:

- Excellent organization skills.
- Ability to work well under pressure.
- Ability to deliver training presentations in a concise, well-organized manner.
- Proficient in Microsoft Word, Excel and PowerPoint.
- Advance level of Vietnamese and English language required for both written and verbal communication.
- Strong leadership and interpersonal skills with the ability to lead and influence effectively at all levels of the organization while ensuring enough confidentiality.
- High customer service orientation.
- Track record of managing budgets, staff costs and forecast.
- Full cycle recruiting experience required.
- Demonstrated knowledge of local employment laws and regulations

**Education**:

- College level degree or equivalent Hotel Management or Tourism related education

**Experience**:

- Minimum 4 years’ managerial Human Resources experience in the hospitality business

**At Meliá we are all VIP**

Great professionals who make everyday life easier and exceptional. From th