F&b Sales Manager Le Méridien Saigon

7 days ago

Ho Chi Minh City, Vietnam Marriott International, Inc Full time

**Job Number** 24038729

**Job Category** Sales & Marketing

**Location** Le Méridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Hi Chi Minh, Viet Nam VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Increases revenues for all property food and beverage outlets and lounges by managing and coordinating outlet private events. Assists in the creation of private event sales goals. Develops leads, up-sell events, and book restaurant/lounge private event functions. Works with clients and stakeholders within the parameters of established guidelines. Communicates client specifications to outlet managers and chefs to promote proper implementation of client specifications. Provides appropriate revenue and sales reports as required. Updates and maintain outlet web-site information. Follows up with clients after functions and network re-booking of any events for future business. Manages restaurant/lounge/event space and availability use according to established guidelines to promote room to space ratios and event profitability. Maintains and demonstrates strong knowledge of food, beverage and general trends within the hospitality industry. Inspects assigned functions prior to event to verify they adhere to all client specifications.

**CRITICAL TASKS**

**Managing Sales Activities**
- Manages sales efforts for the hotel including local corporate and social catering.
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Responds to incoming catering opportunities for the hotel.
- Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.
- Designs, develops and sells creative catered events.
- Maximizes revenue by up-selling packages and creative food and beverage.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Increases revenues for all property food and beverage outlets and lounges by managing and coordinating restaurant private events.
- Assists in the creation of private event sales goals.
- Develops leads, up-sell events, and book restaurant private event functions.
- Works with clients and stakeholders within the parameters of established guidelines.
- Communicates client specifications to outlet managers and chefs to promote proper implementation of client specifications.
- Updates and maintains outlet web-site information.
- Follows up with clients after functions and network re-booking of any events for future business.
- Manages restaurant space and availability use according to established guidelines to promote room to space ratios and event profitability.
- Maintains and demonstrates strong knowledge of food, beverage and general trends within the hospitality industry.
- Inspects assigned functions prior to event to verify they adhere to all client specifications.
- Drive in-house capture ratio by working closely with the Marketing Communications department to establish promotions.
- Actively be around in hotel public areas to engage with guests and generate additional business.
- Develop, plan and execute all Food & Beverage promotions with the operations and communications departments for both internal and external communications related promotions.
- Be an ambassador for Club Marriott, communicate and support the sales team by driving sales and obtaining feedback on the program.
- Explores opportunities of hosting social events such as birthday parties, secretary parties and networking events in order to maximize revenue.

**Building Successful Relationships**
- Coordinates with out-of-market account leaders to coordinate in-market pull through of business in order to grow account share. (e.g., visiting local offices, reviewing solicitation list of opportunities, reader board research, etc.).
- Develops relationships within community to strengthen and expand customer base for restaurants sales opportunities and hotel networking events
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include in house promotions, sales calls, entertainment and an active involvement in restaurant service during peak hours.
- Visits neighborhood targets and local small business accounts and coordinates follow up efforts.
- Coordinates with Sales Leader to understand needs and priorities of stakeholder hotels to identify focus areas.
- Work with the hostess team to control and monitor restaurant reservation system and maintain restaurant database.
- Handles customer care issues and as necessary, refers them to the appropriate owner.
- Provides excellent customer service consistent with the daily service basics of the company.
- Performs other duties, as assigned, to meet business needs.

**Providing Exceptional Customer Service**
- Interacts effectively with sales, kitchen, v

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