![DHL](https://media.trabajo.org/img/noimg.jpg)
Clearance Support Agent
4 weeks ago
**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.**
Would you like to become part of the world's most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist
**YOUR TASKS**
- Discharge customs clearance responsibilities by communicating with customers and providing shipment status visibility to the network within established standards
- Facilitate the clearance of DHL shipments by communicating with customers, DHL entities, and the authorities on clearance requirements and any discrepancies preventing the successful clearance of these shipments
- Coordinate with the customer/DHL entities/government agencies to obtain the necessary shipment information and documents for the clearance department to successfully clear the shipments through the regulatory agencies when the existing information or documents are insufficient to permit successful clearance of the shipments.
- Contact DHL customers (both origin and destination) for clearance-related shipment information or documents when the existing documents or information available are not sufficient for DHL to clear the shipments
- Provide customers with duty and tax advice notification and seek payment approval from these customers when the duty and tax amounts payable exceed DHL’s payment limits
- Collate the clearance documents and coordinate the handover of these documents with the assigned broker for BTO shipments.
- Review the “Shipment in Bond” inventory report to ensure that these shipments are worked on daily.
- Manage maintenance of the customer instructions and customer general information databases to ensure that the databases are up-to-date and accurate
- Determine the shipment value in accordance with the local valuation guidelines provided by the local authorities
- Ensure the accurate preparation of import and export Customs declarations and the timely provision of those for review
- Contact Customers for shipment information, duty, and tax advice, seek payment approval
- Maintenance of Customer database
- Ensure the attainment of both inbound and outbound shipment clearance efficiently within clearance performance targets and transit time
**YOUR PROFILE**
- 2 - 3 years relevant experience working with customs clearance matters within the transportation, logistics, or import / export industry
- Education / Qualification: Diploma holder
- English: Fluent (written and spoken)
- Software skills (Word, Excel, PowerPoint, etc.)
**OUR OFFER**- Multifarious benefit programs.-
- Strong career support & lots of opportunities in an international environment.-
- Training: both online and offline with Global DHL Standards.-
- Coaching & Feedback culture allows you to advance further in short-term and long-term development goals.-
- Working together based on DHL values of “Respect and Results”.-
- Diverse engagement activities under “Best Day Everyday” - our Health & Well-being program.-
- Employee hobby clubs, sports championships.
-
Customer Support Agent
2 weeks ago
Hà Nội, Vietnam Multiverse Full timeAs a Customer Support Agent, you'll be responsible for providing top-notch support to players through various communication channels. Your role involves managing and resolving customer issues efficiently while maintaining high levels of customer satisfaction. **These are your responsibilities**: - Manage player expectations by providing timely updates and...
-
Service Operation General Support
1 day ago
Hà Nội, Vietnam GE HEALTHCARE Full timeGE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. **Role Summary/Purpose**: The Service...
-
International Sales Agent
6 days ago
Hà Nội, Vietnam Aqua Connect Exim Private Limited Full time**About Us** Aqua Connect Exim Private Limited is a leading merchant exporter specializing in premium-quality **spices, processed foods, and agricultural products**, such as turmeric powder, jaggery powder, banana powder, onion powder, and tea (green and black). With a robust presence in the Vietnam market and expanding operations globally, we are committed...
-
Reservation Agent
2 weeks ago
Hà Nội, Vietnam Sofitel Legend Metropole Hanoi Full timeReservation Agent - Nhân viên đặt phòng **Hạn nộp**: 04/12/2024 Mức lương: 8 - 12 triệu Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận Hoàn Kiếm - Hà Nội Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Công ty Du lịch, lữ hành, phòng...
-
Sales Support
2 weeks ago
Hà Nội, Vietnam Công Ty TNHH Phát Triển Kỹ Thuật Và Dịch Vụ Quang Minh Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Prepare & Manage documents/Contract - Contact vendor to get quotation for inquiries - Cost calculation - Make quotation - Prepare Input/Output POs - Arrange international/domestics transportation - Arrange custom clearance documents - Prepare delivery documents - Help troubleshoot problems with...
-
Salesforce Customer Support Agent
4 weeks ago
Hà Nội, Vietnam Rikkeisoft Full time**Địa Điểm** Hà Nội - ** Trình Độ** Fresher,Junior - ** Mức Lương** upto 1300$ - ** Ngày Hết Hạn** 31/10/2024 **Mô Tả Công Việc**: **Yêu Cầu**: Proficient in Japanese, with a minimum JLPT N2 certification Communication level in English, B2 or higher equivalent Have knowledge about IT field is good Have experience in IT...
-
Opd Temporary Staff
4 weeks ago
Hà Nội, Vietnam Yokogawa Full timeNot just a job, but a career Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through supporting...
-
IT Support Executive
4 weeks ago
Hà Nội, Vietnam esoft systems Full time**ABOUT ESOFT** Esoft is one of the world’s leading real-estate tech companies specializing in property presentations, image processing, 3D visualization, and online marketing of properties worldwide. Our customers are real estate agents and property-marketing companies in Europe, US, and Australia who rely on us for our fast service, our innovative...
-
Order Management
2 weeks ago
Hà Nội, Vietnam Expeditors Full time**Company Description** “We’re not in the shipping business; we’re in the information business” - Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of...
-
Reservation Agent
1 week ago
Hà Nội, Vietnam Marriott International, Inc Full time**Additional Information** **Job Number**25022246 **Job Category**Reservations **Location**Sheraton Can Tho, No. 209, 30/4 Street, Can Tho, Ha Noi, Viet Nam, 900000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
-
Reservation Agent
2 days ago
Hà Nội, Vietnam Marriott International, Inc Full time**Job Number** 24168137 **Job Category** Reservations **Location** Sheraton Can Tho, No. 209, 30/4 Street, Can Tho, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
-
Chuyên Viên Logistics Operation/ Pricing and Cs
2 weeks ago
Hà Nội, Vietnam Whale Logistics (Hanoi) Co., Ltd Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Check and negotiate daily with shipping lines, airlines, trucking companies, and overseas agents. Build and maintain relationships with lines and subcontractors to get the best rates and spaces. - Actively & timely update prices, and market information to the sales & operation team, ensuring all...
-
Customs Brokerage Agent
5 days ago
Hà Nội, Vietnam Expeditors Full time**Company Description** We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism,...
-
Expert, Corporate Supporting Services
2 weeks ago
Hà Nội, Vietnam Techcombank Full time5 Dec 2024**Expert, Corporate Supporting Services (40000248)**: - Category: Global Transaction Services Division- Job Type: - Facility: Transaction Banking**Key Accountabilities (1)**: - COROPRATE SUPPORTING SERVICES - Providing support to BB clients and BB Branches ONLY through client transactional journey ((PRE-Transaction -> IN-transaction ->...
-
Officer, Corporate Supporting Services
4 weeks ago
Hà Nội, Vietnam Techcombank Full time17 Jan 2025 **Officer, Corporate Supporting Services (40000250)**: - Category: Global Transaction Services Division - Job Type: - Facility: Customer Services **Job Purpose**: The job holder primarily accountable for providing support in according with GTS service standards provided to specific rainmaker clients across GTS products/service including Cash...
-
Operations Support Agent
3 weeks ago
Hà Nội, Vietnam Fedex AMEA Full timeResponsible for handling and sorting our freight with the highest safety standards, ensuring all shipments move seamlessly and in a timely manner. - Safely manages and internally moves all consignments within our depot - Labels and sorts consignments to the correct delivery area with high accuracy - Works harmoniously and effectively as a team to ensure...
-
Senior Officer, Corporate Supporting Services
3 weeks ago
Hà Nội, Vietnam Techcombank Full time5 Nov 2024**Senior Officer, Corporate Supporting Services (40000249)**: - Category: Global Transaction Services Division- Job Type: - Facility: Transaction Banking**Key Accountabilities (1)**: - COROPRATE SUPPORTING SERVICES - Providing support to BB clients and BB Branches ONLY through client transactional journey ((PRE-Transaction -> IN-transaction ->...
-
[an9498 - Remote] Business Development Manager
3 weeks ago
Hà Nội, Vietnam Gata Global Full time**About Company** This is a company in the field of education and finance combined with technology, covering many different services for students who need to study abroad, such as visa, school selection advice, IELTS exam preparation, scholarships, and financial loans **Responsibilities** Developing the Agent networking - Actively seek and develop an...
-
Software Quality Agent
1 week ago
Hà Nội, Vietnam Bitfinex Full timeWe're on a mission to create the most innovative and industry-leading Cryptocurrency exchange. We’re looking for a **Software Quality Agent** to join our team and assist in maintaining the quality of our various software products. Our team is **globally distributed and fully remote**, so **excellent English communication skills are critical.** **The...
-
Engineer Ii
2 weeks ago
Hà Nội, Vietnam Fedex AMEA Full timeAir Network Design; Air Network Planning & Implementation; ULD Planning & Management; Operations Research; Liaison with Field Ops Managing International Air Linehaul; Strategic Network Alliances; Business Planning; Program & Project Management; Business Continuity/ Crisis Management Leadership; Product Launches; QDM; Ops Management Training; Service Quality;...