Tiktok Shop

6 months ago

Ho Chi Minh City, Vietnam TikTok Full time

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.

Join us as we drive the future of e-commerce here at TikTok.

**Responsibilities**:
1. Gain profound insights into user characteristics and key needs, leveraging data mining techniques to understand user demands comprehensively. Collaborate closely with departments such as Data Analysis and Product to enhance user Lifetime Value (LTV) by implementing user growth strategies.
3. Execute user operations across diverse scenarios, proficient in user profile classification, segmentation, mining, guiding, nurturing, and retention. Develop and maintain operational strategies tailored to different user segments, enhancing user acquisition, engagement, and loyalty.
4. Collaborate closely with category operations teams to align user growth strategies with category expansion initiatives. Establish category combinations tailored to specific user segments and matrices to drive growth effectively.
5. Synthesize internal and external environmental factors, and proactively identify evolving user demands and trends. Innovate gameplay solutions to bolster user retention and conversion rates, driving successful implementation and tangible results.

**Qualifications**:
**Minimum Qualifications**:

- 3-5 years of experience in internet e-commerce user growth operations, demonstrating a track record of success.
- Bachelor's Degree with good written and verbal communication skills in English.

**Preferred Qualifications**:

- Proficient in data analysis with structured thinking and a data-driven approach to decision-making.
- Exceptional learning agility and communication skills, capable of articulating business strategies and resource requirements effectively.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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