Customer Support

**Mô tả công việc**: (Mức lương: 8 - 15 triệu VNĐ) - Analyze customer issues, troubleshoot problems, and collaborate with the technical team to provide timely and effective solutions. - Guide customers toward achieving their desired setup results, offering advice and recommendations for optimal app usage. - Develop and update knowledge base...

**Địa Điểm** Hà Nội - ** Trình Độ** Fresher,Junior - ** Mức Lương** upto 1300$ - ** Ngày Hết Hạn** 31/10/2024 **Mô Tả Công Việc**: **Yêu Cầu**: Proficient in Japanese, with a minimum JLPT N2 certification Communication level in English, B2 or higher equivalent Have knowledge about IT field is good Have experience in IT...

We are looking for a customer-centric agent with good communication skills and a deep understanding of customer satisfaction insights. You will build strong and long-lasting relationships with our customers, and your efforts will drive customer satisfaction, happiness, growth, and added value to the organization. This role is perfect for you if you are a...

**1. Giới thiệu về sản phẩm** - BON Loyalty App là ứng dụng hỗ trợ người dùng xây dựng chương trình Khách hàng thân thiết - Tích điểm đổi quà trên các website thương mại điện tử Shopify. - Tìm hiểu thêm tại: **2. Mô tả công việc** - Hỗ trợ khách hàng bằng tiếng Anh. - Kết hợp...

**Job Description Summary**: As a Customs Specialist for Vietnam, you will support and work with Country Customs Leader for HealthCare’s Customs operations, broker management, internal and external customs audits, special program initiatives and monitoring. This position will serve as an important contact to key stakeholders of the Healthcare business for...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Mô tả Công việc Supports with the preparation of quotations e.g. by gathering the necessary information and calculations for quotation creation. - Supports the preparation of a 'Request for Quote' towards Commercial Sales Support. - Gives first level support for sales-related inbound customer...

_**1. Customer Service**:_ - Solve customer inquiries via online ticketing system - Professionally resolve customers’ questions, submitted to our customer support channels - Build and enhance knowledge base/help center via online platform. - Compile reports for major questions and key CS metrics tracking. - Operate withdrawal/deposit request - Support with...

**Mô tả công việc**: (Mức lương: 10 - 15 triệu VNĐ) - Hỗ trợ và chăm sóc khách hàng qua hệ thống của công ty - Tư vấn và hỗ trợ khách hàng về sản phẩm, dịch vụ của công ty - Tiếp nhận tin nhắn từ khách hàng để giải đáp thắc mắc, hỗ trợ giải quyết khiếu nại - Cập nhật...

**Mô tả công việc**: (Mức lương: 10 - 15 triệu VNĐ) - Hỗ trợ và chăm sóc khách hàng qua hệ thống của công ty - Tư vấn và hỗ trợ khách hàng về sản phẩm, dịch vụ của công ty - Tiếp nhận tin nhắn từ khách hàng để giải đáp thắc mắc, hỗ trợ giải quyết khiếu nại - Cập nhật...

Overview: We are seeking a highly motivated individual to join our team as a Customer service & Escalation manager. In this role, you will work across a range of support offerings, including critical issue management and resolution, customer communication, and resource allocation. You will handle escalated customer/partner issues and complex support...

**Essential Functions/Core Responsibilities** **Role will be based in KL Sentral, Malaysia** Salary offer : RM 4,200.00 (basic) - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide...

**1. Overall job purpose**: - Supports the customer facing organization by: - Preparing quotations and contracts - Supporting the customer contact by preparing customer documents - Providing customer information, supporting the identification and qualification of leads - Analyzing Sales Index - Preparing Sales reports **2. Main Tasks**: Supports the...

If you have ever watched television or enjoyed a movie on your phone or tablet, this experience was likely brought to you through an **Ateme** solution created by our award-engineering teams. Ateme (PARIS: ATEME) is **the global leader in video delivery**, partnering with top content and service providers, and streaming platforms. Through our cutting-edge...

Overview: We’re seeking a customer-oriented Technical Support Engineer Stage 2 to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Take ownership of customer issues reported and see problems through to resolution - Research, diagnose, troubleshoot, and identify solutions to resolve customer issues - Deploy, demonstrate, and educate customers to operate the system - Regularly communicate with the global customer to manage open...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Drafting contracts, quotations, purchase orders according to the form, carrying out the paperwork related to documents (submit signing, stamping) - Contact to discuss contracts, send invoices and reconcile debts with customers - Manage customer and partner data - Customer care **Chức vụ**:...

Customer Care Senior Officer Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the...

Overview: We’re seeking a customer-oriented Microsoft ERP Technical Support Engineer to support our products. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is responsible for managing customer technical support, including information...

Overview: We’re seeking a customer-oriented Microsoft CRM Technical Support Engineer to support our products. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is responsible for managing customer technical support, including information...

What You'll Do As a Customer Experience Manager, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth of our business. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will understand...