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Account Trainee

4 months ago

Ho Chi Minh City, Vietnam PMAX Full time

**JOB SUMMARY**:

- **Title**: Account Trainee
- **Department**: Account
- **Year of Experience**: Not required
- ** Job Level**: Trainee
- **Report Line**: Account Manager
- **Peer**: Media, Strategy, Creative, Commerce Solutions, Data
- **Salary Range**: Phase 1 - Trainee (5,000,000 VND); Phase 2 - Associate Executive (7,000,000 VND)
- **Hiring Purpose**: New Hire
- **Working Time**: 9:00 - 18:00, Monday - Friday
- **Working Location**: 6th Floor, Tuong Viet Building, 95 Cach Mang Thang Tam Street, Ben Thanh Ward, District 1, HCMC, Vietnam
- **Onboard Date**: June, 2024

**ABOUT PMAX TRAINEE PROGRAM**

PMAX Trainee Program is a fast-track internship program aiming to facilitate young talents with aggressive challenges yet remarkable journey and grow them into competent marketing experts & business leaders. As a part of our Trainee Program, you will get the chance to be a full-stack marketer and be surrounded by a transparent career ladder, top experts in the market, big clients & extensive projects in multi-verticals, and the “bigger shirt” to maximize and optimize your capacity within a year.

**What is waiting for you during The Journey?**
- Learn and grow with dedicated and highly qualified professionals in the Digital Agency of the Year, APAC.
- Maximize your personal potential with a fast-track career path, together with being empowered to create the best practices and shape the way forwards to top-level positions and experts in the market.
- Jump into professional services with in-depth digital marketing expertise, as well as the real “learn-to-earn” chance with various large-scale projects.
**Who is our Next Generation?**
- Strong problem-solver: The ability to think intelligently, do effectively and deliver outstandingly in every situation and solve the problem in the optimal way.
- Aggressive growth mindset: The ability to always force yourself moving, shape the way forwards and always uphold to high-quality standards by thriving on challenges, optimizing your potentials with multiple approaches and developing through effort, learning & persistence.
- Excellent business acumen: The ability to train to form business sense and business understanding, to be quick-witted in understanding and dealing with a business situation.
Right now, we are looking for a smart, ambitious and goal-oriented Account Trainee who is able to establish good relationships with clients, constantly oversee & manage campaigns and consult clients to keep the project on the track.

**JOB DESCRIPTION**:
**Project Management**:

- Be a part of multi project and assist in managing overall client portfolio under guidance from Account Lead/Manager
- The project type is vary from creative / content to media performance
- Supervise the day-to-day operation of the project team to meet KPI and Objectives
- Identify key issue in different context and perspective to deliver project objectives
- Join and support to win client pitching project independently with nature project under 1,000MB or purely media

**Solution provider**:

- Discuss with Account Lead/Manager and provide marketing solution to clients in order to deliver project objectives and KPIs:

- The solutions include creative concept and branding, content and media performance
- Understand client vertical knowledge and product and marketing.
- Assist in managing client expectation to ensure timelines, progress, budget, and client deliverables, while achieving the expected profit for the company: The client working with is marketing manager and marketing lead
- Act as the main point of contact between client & agency to take the role of supporting and
consulting

**Client leadership**:

- Assist in building and developing strong relationships with clients team through the proposal & implementation process, ensuring that the solutions we develop meet client needs : The relationship building is from lead to manager level of client
- Provide professional support to maximize customer loyalty
- Respond to inquiries and resolve issues to the customer’s satisfaction reach 65% NPS KPI

**JOB REQUIREMENTS**:
**Knowledge & Skillsets**

Must have:

- 3rd/4th-year student or fresh graduate majoring in Marketing/Economics/Business Administration/or any related fields and able to work full-time
- Good at analytical skills, strong problem-solving skills & critical thinking
- Have good business acumen, particularly marketing knowledge
- Strong relationship building and engagement skills
- Fast self-learning, growth mindset
- Self-motivated, can-do attitude, bring optimistic and positive energy to the team
- Good communication, planning and visualization skills
- English at intermediate level

Good to have:

- Experience in account management/project management/professional customer service role
- Have been involved in project of different categories
- Effective written and verbal communication skills are crucial, both in Vietnamese and English

**PMAX-er Identification**
- Client Imp