Expert, Solution Delivery

2 weeks ago

Hanoi, Vietnam Techcombank Full time

08-Mar-2023**Expert, Solution Delivery - Digital Marketing Technology Stack**:

- Category: Digital Office- Job Type:
- Facility: Change and Transformation**Job Purpose**:
The job holder is responsible for preparing, contributing to and tracking the financial and non-financial performance and deliverables at different phases of an initiative/project life cycle. The job holder will report and provide insights to problem solving during the development life cycle of the initiative/project. The job holder will collaborate with internal and external stakeholders to monitor progress on agreed deliverables.

**Key Accountabilities (1)**:

Business Solution Execution
- Support the Initiative Director to build and execute a detailed work plan for the project/initiative.
- Collaborate with stakeholders to validate solutions and consolidate feedback.
- Collaborate and follow up with vendors on areas of responsibilities and deliverables.
- Support the team to build and implement execution plans for new and improved designs
- Build and implement the execution plan for the pilot and full scale roll-out of new designs.
- Develop performance measures and monitor effectiveness of solutions implemented.
- Support the execution team in piloting and rolling out the solutions for the project/initiative successfully.
- Coordinate with Change Management on the content and format of communication for the new designs created.
- Guide junior team members on the preparation of prompt and accurate reporting requirements.

**Key Accountabilities (2)**:

Stakeholder Management
- Collaborate with stakeholders to reach consensus on overall objectives and solutions for the project/initiative.
- Manage dependencies and relationships to ensure project/initiative objectives are achieved through collaborative efforts.
- Lead the collaboration process with advisors and vendors to ensure the scope and quality of work is achieved successfully.

**Key Accountabilities (3)**:
**Key Relationships - Direct Manager**:
Initiative Director

**Key Relationships - Direct Reports**:
**Key Relationships - Internal Stakeholders**:
Cross functional project teams within and across Divisions

**Key Relationships - External Stakeholders**:
Partners providing professional services

**Success Profile - Qualification and Experiences**:

- A Bachelor's degree or higher in Business Management, Finance, Banking and Finance, Information Technology or a relevant discipline
- Professional certification in PMP, PgMP, PMI-ACP is preferred
- At least 7 years of project and program management experience in a banking or financial technology organization
- Experience in vendor management is preferred
- Strong knowledge of banking markets, products, processes and operations
- Experience supporting a transformation and/or digital projects
- Experience in Agile project management principles and practices will be advantageous

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