Spa Therapist

**Hạn nộp**: 09/11/2024 Mức lương: 5 - 8 triệu
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
2
Nơi làm việc
Quận Hoàn Kiếm - Hà Nội
Giờ làm việc
Làm theo ca
Loại hình
Spa/ Mát xa/ Thẩm mỹ viện
Ngành nghề
Vui chơi & giải trí
Vị trí
Nhân viên
Cập nhật
10/10/2024 11:07
MÔ TẢ CÔNG VIỆC
TOBJECTIVE
- Perform professional massage therapy, facial and body treatments.
- Provide uncompromised attention to guests.
- Sell retail products

MAIN DUTIES
Administration
- Adherence to Standard Operating Procedures Manual.
- Maintain inventory of supplies for the operations of the treatment rooms.
- Maintain accurate as required by provincial regulations.
- Attend weekly/monthly Spa departmental communication meetings.

Job Responsibilities
- Perform treatments to clients maintaining the clients comfort at all times.
- Performing all treatments, according to protocol of script training.
- Be on time for appointments / shift and thoroughly review appointments after completing each treatment.
- Keep working area clean and neat at all times.
- Maintain the stocks of clean linen and return the dirty linen to laundry by end of the day.
- Maintain the stock and supply of massage oils, alcohol, towels, sheets, and other necessary supplies in a neat and orderly fashion within the treatment room area. Preparation of kits as required/needed.
- The ability to courteously interact and answer all facility related questions with guests.
- Assist in the co ordination of Spa treatments with other spa programmes.
- Maintain current professional licenses.
- Report dysfunctional equipment to Spa Cordinator / SPA Manager.
- Work with the Therapist Supervisor in the formulation of plans for projects and other areas.
- Ensure individual is well versed in all aspects of the Spa's operations i.e. Business telephone usage, Guest relations, Spa services (massage, scrub, facial, etc.), retail sales...
- Assist in the operations of all spa departments as required including spa facilities.

Training and Human Resources Management
- Be understanding hotel regulation and master all knowledge in Staff manual
- Carry out any other duties and responsibilities as assigned.
- Responsible for understanding all Spa departments training in pertinent emergency procedures and follow strictly treatment protocols.

**Education**:

- Graduate from an accredited school of massage with a massage license

Guest Service Responsibilities
- Ensure the facility is in peak condition at all times (operations and cleanliness).
- Ensure guest satisfaction at all times by ensuring that safety and service is always the Spa's first priority.
- Greet members and guests in a friendly and professional manner with smiley facial expression.

Miscellaneous
- All ambassadors are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.
- All ambassadors may be assigned to other duties in the hotel as and when required by business levels.

**GENERAL DUTIES**:
Health and Safety
- Ensure that all potential and real Hazards are reported immediately and rectified
- Be fully conversant with all departmental Fire, Emergency and Bomb procedures
- Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees
- Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others

**To be fully conversant with**:

- Hotel fire procedures
- Hotel security procedures
- Hotel Health and Safety policy and procedures
- Hotel Facilities and attractions
- Hotel standards of operation and departmental procedures
- Sofitel Keys of Luxury and Appearance guidelines
- Sofitel “BE Magnifique” vision and its corresponding strategies
- Methods of accepted payment of the company
- Short and long term company marketing promotions

NOTE
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