Employee Experience Supervisor

6 months ago


Ho Chi Minh City, Vietnam Apollo Junior Full time

**Job Description**:
A wonderful opportunity to join an ambitious, fast-growing, British-owned education and training organization with a great track record in Vietnam. This position is based in HCMC and reports to the Employee Experience Manager.

**Your key responsibilities**:
**COMPLIANCE**
- Collaborate with legal teams to interpret immigration laws and regulations, providing guidance to stakeholders to ensure adherence.
- Build strong relationships with government agencies, consulates, and external partners to expedite approval processes and troubleshoot issues.

**ADMISSIONS PROCESSING**
- Conduct regular training sessions for team members and hiring managers on visa and work permit procedure, enhancing company-wide compliance.
- Maintain up-to-date knowledge of immigration laws and industry developments, adapting strategies to accommodate changes.
- Able to handle complex cases, including visa denials and challenges, by considering alternative approaches and obtaining favorable outcomes.
- Supervise the visa / work permit team to offer high-quality employee experience to all international staff at all stages of the process

Job Requirements
- Vietnamese
- Bachelor's Degree or Diploma in Human Resources, Law or related fields.
- Expertise in immigration law and labor law related to international employees.
- Excellent English communication, both oral and written.
- Highly organized and has a high sense of confidentiality.
- Proactive, flexible, results-oriented and customer-focused.
- Culture matches with the Company’s values: Passion, Accountability, Integrity, Innovation, and Partnership.

Job Location
- Hồ Chí Minh



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