System Engineer

2 weeks ago

Ho Chi Minh City, Vietnam DEK Technologies Full time

**System Engineer (Linux, English)**:
DEK Technologies
- Ứng Tuyển

System Engineer Linux English
- Đăng nhập để xem mức lương
- 121 Le Loi, District 1, Ho Chi Minh- Xem bản đồ- Linh hoạt- 1 ngày trước

**3 Lý Do Để Gia Nhập Công Ty**:

- 100% salary during probation, 13th salary
- Premium insurance (includes probation time)
- Technical, Soft skill, English Training courses

**Mô Tả Công Việc**:
By joining the team, you have a chance to work with cutting-edge technologies in video delivery network. You will be a member of global support team, work with many different customers and partners around the world in contributing to the satisfaction of the customers.

Your responsibilities include but not limited to the following:

- Enjoy customer interaction and is challenged by trouble shooting in a complex environment
- Day-to-day service and support end customers and partners globally as a member of the global Technical Assistance Center (TAC) team
- Give customer advice on how to use the system, provide troubleshooting support, corrective actions and root cause analysis
- Close cooperation with R&D and Solution Architects to find solutions and solve customer issues
- Participate in on-call 24/7 rota for customers Emergency cases
- Outgoing personality with a customer focus and right attitude to serve the customer.
- Actively contribute to our Customer satisfaction

**Yêu Cầu Công Việc**:
**Must have**:

- University degree in Computer Science or Engineering
- At least 3 years relevant work experience
- Good English communication
- Good analytic and problem-solving capabilities
- Good knowledge about IP network design and operation
- Good knowledge about Linux system

**Nice to have**:

- Have experience with VPN protocols
- Monitor tool (Zabbix, Grafana, Elasticsearch, Kibana)
- Having knowledge about Video Streaming Technologies, such as RTP, RTCP, RTSP, HLS, MPEG-DASD, etc.
- Understanding of media codecs, formats, transport and container protocols, such as MPEG-2, H.264/AVC, AAC, AC3, MP4, TS, etc.
- Having experience on the TV / Media business
- Have experience about Python and shell scripting
- Have experience in database, such as MySQL
- Have experience in analysing network traces, such as Wireshark and/or TCP dump
- Have experience with production deployments of Saas using Google Cloud/AWS/Azure

**Tại Sao Bạn Sẽ Yêu Thích Làm Việc Tại Đây**:
At DEK Technologies you will find yourself in an exciting career with:

- Attractive compensation and benefits.
- Opportunities for short and long-term training/work overseas.
- An excellent working environment in developing tomorrow’s features.
- Open and honest culture where people are valued, treated fairly, trusted and empowered.
- Training and career development opportunities.
- 40 flexible working hours per week from Monday to Friday.
- English classes 3 hours a week with qualified foreign teachers.
- Extra 24/7 Health and Accident Insurance.
- Annual health check-up.
- Annual company trip & annual family day.
- Activities such as; sport & music clubs, yoga & piano classes.

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