IT Engineer

6 months ago

Ho Chi Minh City, Vietnam Sharesource Full time

**About Sharesource**:
We are a social enterprise dedicated to connecting global opportunities with talented individuals. Currently, we serve Australian clients and aim to empower businesses to thrive by accessing the talent they need worldwide. Our mission is to support individuals in achieving success in their careers while fostering a company culture that embodies our values.

**What are we looking for?**
We are looking for a skilled and motivated IT Engineer to join our dynamic team. In this role, you'll be responsible for installing, configuring, and maintaining our cutting-edge Sports Betting Software in production environments, both on-premises and in the cloud. Attention to detail, problem-solving skills, and a proactive approach are essential in this fast-paced environment.

**What are you expected to do?**
- Planning and executing software releases and configurations according to established methodologies.
- Providing technical support to our Sports Betting customers.
- Documenting team processes and product updates.
- Analyzing and resolving technical incidents with a strong understanding of the underlying systems.
- Delivering effective and professional solutions to customer queries and concerns.
- Contributing to product and team improvement through collaboration and innovation.
- Providing support outside of regular working hours when necessary.

**What sets this job apart?**
- Cutting-edge Technology: Work with state-of-the-art technology in a fast-paced environment, supporting the development and maintenance of innovative Sports Betting Software.
- Dynamic Team Environment: Join a dynamic and collaborative team where you'll be encouraged to contribute your ideas, solve complex problems, and continuously innovate.
- Global Impact: Be part of a global company with a significant presence in multiple countries, providing opportunities for growth, diversity, and exposure to international markets and cultures.

**You’ll be a great fit if**:

- You utilise your familiarity with Bash scripting and other scripting languages like PowerShell or Python.
- You utilise your experience with cloud technologies such as Microsoft Azure, AWS, or others.
- You should have knowledge of at least one of the following markup languages: YAML, JSON, or XML Schema, as it's preferred for configuring and structuring data effectively.
- You demonstrate proficiency in MySQL, PostgreSQL, MSSQL, or other T-SQL technologies.
- You exhibit experience with messaging protocols like RabbitMQ, ActiveMQ, or AMQP.
- You demonstrate familiarity with Splunk/Big IP F5 LTM.
- You demonstrate your experience with Agile methodologies and DevOps principles.
- You showcase your proficiency in problem-solving and attention to detail.
- You display excellent written and verbal communication skills in English.

**We will be absolutely thrilled if you also have the following**:

- Background in Development is a plus
- Experience in Linux Technologies (RHEL)

**Here are the benefits of joining our team**:

- Competitive salary and professional development
- Collaborative client partnerships and a fun, inclusive work environment
- Opportunities for leadership, expertise, and global client exposure
- Monthly coaching, training, and career development
- Remote work flexibility and a flexible hybrid model
- Engage in social impact activities and industry impact
- Achieve work-life balance and flexibility to support personal commitments
- Benefit package such as: 15 annual leave days/year, 13 months of salary, insurance based on full salary
- _________

**_ Why work for Sharesource?_**

Our clients come from all walks of life and so do we. We hire hundreds of skillful individuals from a wide variety of backgrounds, genders, ages, and personalities to live out our diverse culture and make a positive impact on the world

**_ Our 5 Values:_**
- Make a social impact: We balance our work for client teams and for society by constantly making a positive impact.
- Be proactive: We encourage brave thinking and continuous improvement, and drive change through action.
- Create value: We create measurable values for our stakeholders: our teams, partners, suppliers, investors, and communities.
- Be fair, open and honest: We foster equality and inclusivity in a supportive environment that embraces diversity and celebrates achievements.
- Add fun, passion and love: We prioritise fun and passion, fostering higher engagement and a positive can-do attitude.

**_ What makes us different?_**

Our culture code. You will be a part of our vibrant company culture and experience a workplace where your contributions are valued, your growth is encouraged, and your opinion is respected:

- Challenged, autonomous, momentum
- Learning, growth mindset
- Lead by our values
- Heard, cared for, make good friends
- _________

The whole process takes around 4 weeks:

- There will be 3-4 interviews and a possible assessment from our client partner. You will undergo an initial interv

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