E-commerce Executive
2 months ago
We are a health and beauty company, Yuka Hoh with homegrown brand by the name of Yukazan. We are looking for an E-Commerce Executive to drive our E-Commerce channel in Vietnam.
**Responsibilities**:
- Plan, execute and monitor monthly e-comm monthly promotion campaigns to drive sales
- Analyse different product/marketing campaigns performance, for improved future campaign planning
- Implement and utilize analytics to track sales trends and identify opportunities for growth
- Plan and execute digital promotion campaigns and projects, to drive sales to meet budget.
- Use google analytics and or social media digital search and ad tools, devise and
- implement campaigns to boost traffic into the store
- Create, update and ensure proper site products and content for social media
- Use key learnings from own campaigns or competitor promotional and marketing campaigns to drive own e-comm growth
- Work with Brand team, to ensure listing of new brands/products and ensure plans are in place to communicate and excite consumers online
- Perform regular audits to ensure pricing is accurate and that products are categorized correctly. Set a process to check and approve all price uploads, to avoid price setting errors
- Check and verify that all product listings have accurate and high-quality images, graphics, and content
- To ensure good customer service by addressing and ensuring the timely resolution of customer issues or comments
- Handle customers’ inquiries and resolve issues in a timely manner
- Analyze past sales, identify trends, action on fast and slow-moving inventory
- Ensure stocks availability with secure stock through a robust monitoring process
- Actively take part in scheduled internal weekly meetings & brainstorming
**Requirements**:
- Min 1-2 years experience in day-to-day management of ecomm sales platform; both in market places as well as own brand store URL
- On trend in the digital environment, active in social media, good knowledge of current trends
- Possess strong analytical abilities to interpret and use the data to build results-driven platforms
- Detail-oriented, able to spot errors accurately
- Good customer service, to meet high customer rating
**Additional info**:
- Our office, MINH HOH VIETNAM LIMITED LIABILITY COMPANY is located at:
Lot 21, Tan Tao Street, Tan Tao Industrial Park, Tan Tao A Ward, Binh Tan District, Ho Chi Minh City, Vietnam.
- Working hours: 8.00am - 5.00pm
- Working days: Monday - Saturday (alternate Saturdays)
Pay: From 12,000,000₫ per month
Ability to commute/relocate:
- bình tân: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- e-commerce: 1 year (required)
**Language**:
- English (required)
**Location**:
- bình tân (required)
Willingness to travel:
- 75% (required)
Application Deadline: 2024/10/31
Expected Start Date: 2024/11/04
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