IT Helpdesk

**Mô tả công việc**:
(Mức lương: 13 - 15 triệu VNĐ)
Key Responsibilities:

- Microsoft 365 Support:

- Manage user accounts, including creating, modifying, and deleting users, ensuring correct access levels and permissions.
- Network Monitoring:

- Monitor and maintain the company's network, ensuring stable connectivity for all employees.
- Troubleshoot network-related issues, working with external vendors if necessary.
- User Account Management:

- Create, delete, and modify user accounts as per requests and ensure proper access control across the organization.
- General IT Support:

- Provide first-level support for hardware and software issues, including laptops, printers, and other office equipment.
- Install and configure new hardware and software as needed.
- Assist with onboarding new employees, ensuring they have the necessary IT tools and training.
- Provide basic training to employees on IT tools and best practices.
- Documentation:

- Maintain up-to-date documentation for all IT-related procedures, including user guides and troubleshooting steps.
- Document and report recurring issues to identify and implement long-term solutions.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
What do you get?
- Competitive salary
- Performance Bonus
- Laptop provided
- Working with world-class talents in a world-class bank

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
Qualifications:

- Educational Background: Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.
- Experience: 3-5 years of experience in an IT Helpdesk or similar role, preferably in a startup environment.
- Technical Skills:

- Proficiency in Microsoft 365 administration.
- Basic understanding of networking concepts and experience with Wi-Fi network monitoring.
- Familiarity with user account management and IT security best practices.
- Soft Skills:

- Strong problem-solving skills and the ability to work under pressure.
- Excellent communication skills, both written and verbal.
- A proactive attitude and the ability to work independently as well as in a team.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,IT Helpdesk,IT Phần Cứng,IT Support,Phần Cứng Máy Tính/Điện Thoại

Trung cấp - Nghề
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