Npi Delivery Manager

4 weeks ago

Ho Chi Minh City, Vietnam British American Tobacco Full time

**BAT is evolving at pace - truly like no other organisation.**

**To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey**

**BAT VIETNAM IS LOOKING FOR A NEW PRODUCT INTRODUCTION (NPI) DELIVERY MANAGER**

**JOB OVERVIEW**

Job Title

NPI Delivery Manager VN Cluster

Reports To

NPI Manager VN Cluster

Number of subordinates

N/A

Function

Operations - NPI

Location

Ho Chi Minh, Vietnam

**PART 2: PURPOSE OF THE ROLE**

The NPI Delivery Manager is responsible for ensuring the successful end-to-end delivery of all NPI product launches, modifications, regulatory requirements, and brand SKU rationalisation in the end market. Specifically, this includes all global, regional and end market-initiated CAP 0, CAP 1 and selected CAP 2 rated projects (usually for single market execution). This role is also expected to work closely with the RNPI Project Manager for the area/market to support robust project portfolio tracking, compliance to the new ways of working for effective NPI management and provide appropriate reporting to relevant governance forums (PDT/RNPI) for stakeholder management and decision making.

This position is a central role in end market to ensure that the organisation is capable of quickly delivering new brand value to consumers dependent on project scope. It must demonstrate the ability to drive ordered progress across project types of varying complexity from simple bar code changes to complex and innovative brand introductions that require stakeholder management across many levels in both the end market organisation and the wider BAT group. A key requirement to achieve this is a thorough understanding of what effective NPI management entails i.e., project management is executed in accordance with Group Standards for Decision Rights, Protocols and HIVE system usage against audit compliance.

**PART 3: KEY ACCOUNTABILITIES - BUSINESS**
- Manage the delivery of assigned projects to agreed time, quality, and cost, using the mandated approval and stage-gate management process stipulated in the One Marketing Decision Rights, to enable achievement of end market cycle plans
- Manage the end-to-end project implementation in HIVE OTIF considering integration across all areas in the business based on the scope of the project as defined in the Project Mandate and/or Project Brief.
- Develop the full project plan with input from the functional experts and monitor and manage the project schedule as per the project plan by assigning tasks in HIVE to the appropriate functional expert including any related Master Data.
- Managing the project budget on behalf of the commercial budget holder and driving the local business case completion as well as project risks through the HIVE risks management functionality and ensure adequate risk mitigation is in place.
- Deal with operational issues and negotiate and resolve issues as they arise across areas of the project and where they impact on other activities, systems, and projects.
- Providing the visibility of potential problems earlier in the project lifecycle, and the ability to take the appropriate recommendations/ corrective action to the appropriated forums (S&IR, GMA).
- Assure all projects for Vietnam Cluster market (including projects managed by NPI hub) also achieve OTIF, budget, followed PIPO (Phased In Phased Out) methodology and all others governance requirement.

**PART4: KEY ACCOUNTABILITIES - PEOPLE**
- Collaborate with stakeholders at all levels to develop aligned plans & priorities, resolve project issues and secure support necessary to assure project delivery with the right level of visibility to facilitate informed decision making
- Estimate the resources and participants needed to achieve project objectives. Where required, negotiate with functional managers for the acquisition of required team members from within BAT
- Establish, lead, and motivate cross functional teams as necessary to successfully deliver projects and drive and support collaboration within and across teams, functions and end-markets
- Champion the BAT NPI Process and associated system across functions, driving best-practice, ensuring full audit compliance (Decision Rights, Protocols, and the HIVE system usage)
- Establish and maintain effective working relationships with the NPI Community, Global Brand delivery team, Regional and End-Market Brand Marketing, Global and Regional Functional Experts, Regional Operations functions
- Drive constant improvement in the performance of the NPI process via engagement of Regional Operations functions, Global and Regional Brand Delivery teams, Functional Experts and Regional Marketing
- Ensure lessons learned from programmes are identified, shared with relevant stakeholders, improvement plans developed with clear ownership and implemented.

**PART 5: KNOWLEDGE, SKILLS AND EXPERIENCE**
- Minimum Bachelor’s Degree or equivalent, with at l

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