Yl Coordinator

YL Coordinator

**Date**:20 Jun 2024

**Location**: Ho Chi Minh City, East Asia, VN

**Company**:British Council

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021-22 we reached 650 million people.

**Role Purpose**:

- To assure effective teaching and learning of English
- To provide support for the effective and efficient running of teaching operations
- To provide learners with a rewarding and stimulating English language learning experience.
- To support the wider aims of British Council and its cultural relations mission

**Main accountabilities but not limited to the following**:
**Accountabilities**:

- Teaching classes according to agreed schedules and standards
- Ensuring an effective learning experience
- Ensuring teaching meets Teaching Quality standards
- Maintaining good relationships with customers and colleagues
- Representing the British Council’s values and supporting its plans in Vietnam
- Enhancing the reputation of UK English teaching
- Ensuring effective support for teaching operations
- Ensuring compliance with applicable health & safety, customer service and child safeguarding standards
- Acting as main local referent for one or more main teaching life stage(s) (early years & primary, secondary or high school)
- Coordinating the effective delivery of promotional events Line managing up to 5 teachers and supporting teaching staff in collaboration with the wider management team at the branch.

**Responsibilities & main duties**:
**Teaching**
- To plan, prepare and deliver effective English language teaching that meets the needs of different learner groups
- To monitor progress and provide regular feedback to help manage learners’ performance throughout the course, and to actively promote learner autonomy
- To contribute to the development, evaluation, and improvement of English language courses, materials and related services, in order to best meet learners’ needs
- To complete teaching-related administrative tasks to specified standards
- To actively engage in professional development and performance management systems and procedures to assure high standards in teaching and learning
- To contribute positively to the British Council’s reputation and position as a benchmark standard in best practice in the sector
- To support marketing and promotional activities and to assist the teaching team in delivering excellent customer service
- To ensure standards are rigorously applied and upheld in line with applicable policy in the following areas: Safeguarding, Equality, Diversity and Inclusion (EDI), Health and safety

**Support for teaching operations**
- To act as Duty Manager as scheduled
- To ensure that teacher absences are recorded, that cover teachers are assigned as a required and that cover teachers are provided will all documents and materials
- To ensure all applicable fire safety policies and procedures are followed
- To respond to child-safeguarding-related incidents and escalate / involve management colleagues as appropriate
- To support teachers in the effective implementation of the behaviour policy
- To support the effective implementation of child safeguarding policies and procedures, including safe collection
- To ensure that issues with equipment or resources are reported in a timely manner to responsible staff for prompt resolution
- To log and escalate incidents as required by policy
- To support recruitment activities by being a member of shortlisting and interview panels
- To assist in the running of promotional events in collaboration with the marketing team
- To assist in the running of British Council regional and global competitions

**Local life stage referent**
- To act as local referent for national academic managers for the life stage(s) assigned (early years, primary or secondary)
- To ensure developments and updates are passed on to teaching teams and other stakeholders
- To ensure that teaching materials and resources for the life stage are up to date and complete
- To provide feedback on materials, product performance etc. to appropriate teaching management team members

**Line management and performance management**
- To line manage up to 5 teachers in alignment with Performance Management and Professional Development (PMPD) policies and procedures
- To assist Professional Development (PD) leads and trainers with delivery of the in-service teaching training (INSETT) programme, delivery of certifying training course (e.g. TYL