Supply Chain Consultant

3 months ago


Thành phố Hồ Chí Minh, Vietnam Anchanto Full time

**Job Description - Supply Chain Consultant - Vietnam**:
**The Role**:
We are currently seeking an enthusiastic Supply Chain Consultant with a strong background in warehouse management and e-commerce operations to join our team. As a key member, you will be responsible for functional solutioning and equipping customers with the knowledge and skills to effectively leverage the warehouse and order management capabilities of our platform.

**Key Responsibilities**:

- Provide consultation and functional solutions to address customer pain points and digitalize their businesses.
- Prepare business requirement documents based on the functional solutions provided.
- Deliver engaging and informative training sessions to customers, both remotely and in person if required.
- Educate customers on the operation and utilization of Anchanto Warehouse Management and Anchanto Order Management for daily business tasks.
- Customize training content to meet the unique needs and goals of each customer, showcasing the relevance of Anchanto solutions.
- Collaborate with product and development teams to stay updated on the latest features and enhancements.
- Provide timely, accurate responses to customer inquiries, troubleshooting operations-related issues when necessary.
- Continuously improve training materials and methodologies based on customer feedback and industry trends.
- Focus on delivering a customer-centric approach by providing best practices, training, and a seamless onboarding experience.

**Essential Requirements**:

- Strong background in warehousing and e-commerce operations, with experience in warehouse and order management systems, consulting, or functional solution roles.
- Proficiency in explaining complex warehouse and e-commerce operations clearly and understandably.
- Strong presentation and communication skills, both verbal and written.
- Experience in functional solutioning and customer-facing roles, such as training and onboarding.
- Familiarity with SaaS products, Channel Management, Marketplace, and Webstore operations is a plus.
- Flexibility to adapt training approaches based on customer needs and learning styles.
- Fluent communication and writing skills in both English and Thai.
- Willingness to travel when needed.

**Personal Attributes**:

- Meticulous and detail-oriented
- Independent and proactive
- Strong thinker and problem-solver
- Ability to engage effectively with people
- Process-oriented mindset


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