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IT Officer

4 months ago

Hanoi, Vietnam Crown Complex Full time

**Hạn nộp**: 30/04/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Quận Nam Từ Liêm - Hà Nội
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub
Ngành nghề
IT
Vị trí
Nhân viên
Cập nhật
19/03/2024 16:08
MÔ TẢ CÔNG VIỆC

Administration
- Assists to prepare and update the Information Systems Departmental Operations Manual.
- Ensures the availability of any stationery or consumables required by any I.S. systems.
- Ensures that all licenses are complete and up-to-date.
- Keeps software in the Property Management System up to the current release as instructed by the Area IS Manager.

Customer Service
- Provides the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division.
- Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
- Maintains positive guest and colleague interactions with good working relationships.

Financial
- Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.

Operational
- Provides technical assistance, advice to hotel management so as to minimise overhead expenses and maximise productivity in all areas.
- Assists authorised users in relation to operation of the hotel’s I.S. system hardware, various modules and supporting personal computers.
- Coordinates timely repair and returns to service providers any faulty systems or items of equipment.
- Assists to establish and implement procedures to ensure backup of data in any I.S. system.

Rebuilds data corrupted by either hardware or software faults.

Operational (continued)
- Coordinates the timely handling of any software fault reports or enhancement requests.
- Provides manuals on the issue of I.S systems and incorporates those manuals into the relevant operating procedures of the hotel.
- Provides technical assistance to internal and external audit employee.

QUYỀN LỢI ĐƯỢC HƯỞNG

**Benefit**:
Uniform according to hotel standard and uniform laundry service is provided
Meal and parking lot in accordance with working shifts is provided
Access to Clinic service, Locker and Bathroom area
Professional yet friendly working environment
Potential career path and network in hospitality industry.
As hotel policy & labor law

YÊU CẦU CÔNG VIỆC

**Requirement**:
One year experience in IT job
Diploma in IT or related field

YÊU CẦU HỒ SƠ

Send CV via Hotel job