Executive Lounge Supervisor

15 hours ago

Thành phố Hồ Chí Minh, Vietnam JW Marriott Hotel & Suites Saigon Full time

**Hạn nộp**: 30/12/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Quận 1 - TP HCM
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch
Ngành nghề
Tiền sảnh
Vị trí
Trưởng ca/ Giám sát
Cập nhật
12/12/2024 13:35
MÔ TẢ CÔNG VIỆC
- Assist Food and Beverage Manager in planning for restaurant budget and review forecast on revenue and expenditure on monthly basic
- Analyze and submit month-end reports and identify deviation from business plan goals
- Participate in Department's management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet
- Implement and maintain control measures to ensure that food & beverage costs of the Outlet, productivity, labour costs and operating supply costs for the outlet is in line with budget

Executive Lounge Operation
- Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
- Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
- Build a good relationship with guests or regular patrons. Try to remember individual patron's names and their preferences to extend a personalized service
- Handle guests' complaints and comments tactfully and efficiently
- Handle all administration work pertaining to cashier/bar operation requirement and company's policies
- Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests
- Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations
- Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
- Ensure that health, safety and security procedures are in place in the outlet
- Attend all briefings, meetings and trainings as assigned by management
- Perform proper handover and communication to the next shift
- Assist other food & beverage outlets with their operations during peak times or when required

Team Management
- Identify and develop team members with potential
- Conduct performance review with the team
- Constantly monitor team members' appearance, attitude and degree of professionalism
- Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

QUYỀN LỢI ĐƯỢC HƯỞNG
1. Lương thưởng cạnh trạnh & tháng lương thứ 13
2. 5 ngày làm việc theo quy định & 2 ngày nghỉ tuần
3. Đồng phục và 2 bữa ăn/ca làm việc
4. Cơ hội phát triển nghề nghiệp tại Tập đoàn khách sạn cao cấp và sang trọng nhất thế giới
5. BHXH theo Luật
6. Giảm giá phòng và giảm giá ẩm thực tại khách sạn Marriott
YÊU CẦU CÔNG VIỆC
Knowledge and Experience
Must possess at least Bachelor's Degree/ Post Graduate Diploma/Professional Degree in Food & Beverage Services Management or equivalent.
- Additional certification(s) in Food & Beverage will be an advantage
- Good reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Minimum 2 years of relevant experience in a similar capacity
- Good working knowledge of MS Excel, Word, & PowerPoint

High degree of professionalism with sound human resources management and business acumen capabilities
- Preferably specialized in Food/Beverage/ Restaurant service or equivalent.

Competencies
- Strong leadership, interpersonal and training skills
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times

YÊU CẦU HỒ SƠ
Ứng tuyển trực tiếp trên Hoteljob
**02835209999 (Ext**: 4305)

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