Tech Business Analyst

7 months ago


Ho Chi Minh City, Vietnam PIZZA 4P'S Full time

PIZZA 4P'S

***
- Saigon Pearl - 92 Nguyen Huu Canh Street, 22 Ward, Binh Thanh, Ho Chi Minh- At office- Posted 4 hours ago- Skills:

- Business Analyst

English

**Top 3 reasons to join us**:

- 12 annual leave/year + 10 public holiday/ per year
- 13 month salary
- Young, dynamic, fast-paced environment

**Job description**:
**1. Scope and Responsibilities**:
**_ **Requirement Elicitation and Analysis:_**
- Conduct interviews, workshops, and meetings with stakeholders to gather and clarify business requirements.
- Analyze and document business processes, workflows, and system interactions to understand current state and identify improvement opportunities.
- Use various techniques such as use case modeling, process modeling, and data modeling to capture and define requirements.

**_ **Requirement Documentation and Management:_**
- Document business requirements in a clear, concise, and structured manner using tools like use cases, user stories, requirement specifications, and acceptance criteria.
- Manage and prioritize requirements using requirement management tools, ensuring traceability and alignment with project objectives.
- Collaborate with stakeholders to review and validate requirements, incorporating feedback and updates as necessary.

**_ **Communication and Collaboration:_**
- Serve as a liaison between business stakeholders and IT teams, facilitating communication and ensuring mutual understanding.
- Translate business needs into technical requirements and specifications, effectively communicating complex concepts to both technical and non-technical audiences.
- Work closely with project managers, developers, testers, and other stakeholders to ensure alignment of goals, priorities, and expectations.

**_ **Solution Design and Validation:_**
- Participate in solution design sessions, providing input based on a deep understanding of business requirements and constraints.
- Validate proposed solutions against business needs, ensuring they address the root causes of business problems and deliver expected benefits.
- Collaborate with architects and technical leads to ensure solutions are scalable, maintainable, and aligned with enterprise architecture standards.

**_ **Testing and Quality Assurance:_**
- Define test scenarios and acceptance criteria based on business requirements and user stories.
- Support testing efforts by reviewing test cases, participating in testing activities, and triaging defects.
- Conduct user acceptance testing (UAT) with business stakeholders, ensuring solutions meet their needs and expectations.

**_ **Training and Support:_**
- Develop training materials and deliver training sessions to end-users on new systems, processes, and functionalities.
- Provide ongoing support to end-users, answering questions, troubleshooting issues, and facilitating resolution.

**_ **Continuous Improvement:_**
- Monitor and evaluate the effectiveness of implemented solutions, gathering feedback and identifying areas for improvement.
- Proactively identify opportunities to streamline processes, enhance system capabilities, and drive innovation.
- Stay abreast of industry trends, best practices, and emerging technologies relevant to business analysis and IT.

**2. Daily Activities**:

- Conduct stakeholder meetings to discuss project status, gather requirements, and address concerns.
- Analyze and refine business requirements, documenting them in requirement management tools.
- Collaborate with development teams to clarify requirements, provide context, and resolve issues.
- Review and provide feedback on design documents, user interface mockups, and technical specifications.
- Participate in Agile ceremonies such as sprint planning, daily stand-ups, and sprint reviews.
- Assist with user story grooming, ensuring stories are well-defined, estimated, and ready for development.
- Coordinate and conduct UAT sessions with business stakeholders, capturing feedback and validating solutions.
- Develop and deliver training sessions or materials for end-users on new features or systems.
- Document lessons learned, best practices, and insights gained from project experiences.
- Engage in professional development activities such as training courses, workshops, or networking events to enhance skills and knowledge.

**3. Outputs**:
**_ **Requirements Documentation:_**
- Requirement Specifications: Detailed documents outlining functional and non-functional requirements, including use cases, user stories, business rules, and acceptance criteria.
- Requirement Traceability Matrix: Matrix linking requirements to business objectives, system components, test cases, and other related artifacts.
- Data Models: Diagrams illustrating the structure, relationships, and attributes of data entities within the system.
- Process Models: Diagrams depicting current and future state business processes, workflows, and interactions.

**_ **Communication Artifacts:_**
- Stakeholder Communication Plan: Plan outlining communicati


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