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Solution Scientist

1 month ago

Thành phố Hồ Chí Minh, Vietnam Merck Group Full time

Work Your Magic with us

Ready to explore, break barriers, and discover more? We know you’ve got big plans - so do we Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Report to**:Head of Commercial SLS**

**Your Roles**:
Responsible for achieving sales goals. Develops and executes account plans. Identifies customer needs and develops solutions. Grows company share within the account. Identifies opportunities to partner and collaborate. Resolves customer issues. Maintains a pipeline of short and long-term growth opportunities. Collaborates and coordinates with appropriate stakeholders. Manage and drive customer/distributor relationships within the assigned territory. He/She will implement a course of action to optimize future revenue and margin growth.

**What You Should Do**:
Essential Job Functions
- and post
- sales support.
- Deliver scientific insights on Science and Lab Solution product portfolio through technical presentations and product demonstrations.
- Engage and build relationship with relevant KOLs to create position as thought leader and raise our technical reputation in the region.
- Cross-Functional Liaison: Collaborate with relevant internal departments to ensure customer needs are met and effectively communicated throughout the organization.
- Analyze market trends and identify solutions we could offer to customers to meet their needs.
- Identify and feedback new products development ideas, strategic partnership and/or new technologies.
- Marketing Collateral: Identify and assist in the development of necessary marketing collateral and sales tools to support commercial teams.
- Media and Sales Channels: Recommend media and sales channels that are effective in the country.
- External Representation: Represent the company/business externally at networking events, conferences, and exhibitions to enhance the company's profile and leverage business development opportunities.
- Market Awareness: Maintain awareness of external factors, including competitors, pharmaceutical developments, government initiatives, and legislative changes impacting marketing activities. Communicate relevant information to sales, commercial, and customer support teams.
- Project Proposal Development: Participate in the development of new project proposals with a customer-centric focus.
- Relationship Building: Foster positive relations with partners, vendors, and distributors.

Patients Safety/Pharmacovigilance (PV):

- To recognize a reportable Adverse Event (AE) or safety information and ensuring the necessary information is forwarded according to the company procedures.

Quality Assurance:

- On handling customer complaint, the employee must obtain and compile the information regarding a received complaint and to transfer the information to the local complaint manager.

**EHSQ**:

- Comply with the company environment, Health, Safety and Security policies and procedures relevant to your position.

**Compliance**:

- Comply with all applicable laws and regulations issued by the relevant government regulatory agencies;
- Abide by the company Code of Conduct and all other policies relevant to your position, including but not limited to the Anti-Corruption and the Anti-Trust Policies.

**Who You Are**:

- Bachelors / Master’s degree in Chemistry/Analytical Chemistry
- PGDM/MBA preferred above Min Qualification
- At least 4-5 years' experience in this job.
- Strong project management skills in a diverse multicultural global environment
- Knowledge of process excellence methodologies and tools
- Market intelligence skills around research, data collection, analysis,
- Deep understanding of marketing principles and commercial drivers in a diversified product industry
- Knowledge of market dynamics and regulatory environment in the Life Science and Pharma industry
- Knowledge in one or more of the following areas Life Science, Chemistry, Analytical or bulk chemical business
- Persuasion and negotiation skills in a global environment
- Experience with working within matrix organizations, networking across multiple functional teams, and at all levels.
- Effective communication skills (written, oral, listening, presentation)
- Learning agility

**What we offer**:We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts mill