System Engineer

1 week ago

Hanoi, Vietnam Hitachi Digital Services Full time

We're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what's now to what's next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don't expect you to 'fit' every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

**Responsibilities**:

- Manages inquiry, troubleshooting, notification and other works requested.
- Incident Management: Logs, categorizes, prioritizes, tracks and routes incidents reported by Customer or alarms raised by monitoring tools.
- Escalate to appropriate resources and follow documented escalation procedures.

**What you'll bring**
- Have at least 3 years of experience as the same role.
- Knowledge and experience in Linux(Centos/Redhat), shell script, Apache Tomcat, Postgres, Zabbix, Network.
- Experience in troubleshooting system issues.
- Knowledge of Jenkins, Ansible, Git is preferable.

LI-LQ1

**Championing diversity, equity, and inclusion**

**How we look after you**

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

**About us**

We're a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.
- We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status_ or any other protected characteristic._ Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

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